Customer Ratings & Reviews
- Model:
- NS-PWL9180
- SKU:
- 6406930
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Universal 180W High-Power Laptop Charger for its broad compatibility with various devices, overall performance, and sufficient power supply. The charger is also appreciated for its ease of use and variety of adapters. Some customers find the charger a bit expensive and wish it were smaller, while others have noted that the cord is bulky.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Product should be revamped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of the end got securely out properly in my device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Universal 180W High Power Laptop, I understand how important this product is as it allows us to stay connected and how not being able to do so may be quite upsetting, please contact us using the link below as we'll be more than happy to further assist you to evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
DID NOT LAST 3 MONTHS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January 26, 2021 and it has already stopped working as of April 19, 2021. DID NOT LAST 3 months from purchase date and is not returnable or exchangeable. DO NOT WASTE MONEY ON THIS ITEM.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Universal 180W High Power Laptop Charger! We know how annoying is when a device stops working all of a sudden. We would love to assist you further in this situation! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Didnt fit my computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it would fit my computer but never did. Im sure it would fit other ones but it didnt fit mine like it said it would.
No, I would not recommend this to a friendNot universal at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description said it was compatible with my laptop - it’s not. Don’t waste your money. I got an OEM charger for 1/3 the price off Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AileenF!
Thank you for taking the time to review our Insignia™ - Universal 180W High-Power Laptop Charger - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broken connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't attach to my laptop firmly. The cord come detached.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 180W laptop charger. I am sorry to read that you are having issues with the charger. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Need more sizes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to use as it did not fit my laptop. I would not purchase another from bestbuy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelZ! Thank you for feedback on Insignia™ - Universal 180W High-Power Laptop Charger. We understand you frustration with the charger not fitting your laptop. It's important to find the right compatibility to avoid such issues. We highly recommend contacting our Insignia Customer Service at 877-467-4289 so we can find the right tip for your charger. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
NOT universal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“Universal” should be in air quotes. There are several tips, but none fit my laptop and my emergency trip to Best Buy to pick this up was a total waste. Still can’t charge my laptop and I’m out almost $100 plus the drive. Does NOT fit Asus q525u laptops.
No, I would not recommend this to a friendMom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product didnt work for my laptop. I guess its not really a universal charger as it states.
No, I would not recommend this to a friendUniversal Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greetings, I love the thought of a universal charger for all my laptops. However, the charger will not charge my Dell laptop fully. I was pondering how to return it because I have opened the package. Thanks
No, I would not recommend this to a friendCaught on fire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer started smoking and it melted my battery insert. So that was cool .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CassieM,
We are very sorry to read that this happened to you. We would be more than willing to check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It’s aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit my laptop and I didn’t want to wait for another piece to come in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Benjamin,
Thank you for taking time to write a review our Insignia™ - Universal 180W High Power Laptop Charger - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
A Big Flop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This kit has the appropriate size tip for my laptop, but will not charge it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KCrump1976,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 180W High Power Laptop Charger - Black (NS-PWL9180). I’m sorry the product doesn’t work as you expected. I know how disappointing this must be. We would love to check on this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Insignia Lacked Integrity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work for all PCs. I called Insignia - they couldn't figure it out. Said they would research it and follow-up. They never did.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MyDisplayName,
Your feedback about this product is important so we can improve the quality of our product and service.
Insignia Support
Lea
https://www.insigniaproducts.com/
Universal not universal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original power brick failed. I purchased this universal to replace the original. It did not work for my HP PC. I had to order a designated substitute from HP.
No, I would not recommend this to a friendBroke my computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this, I purchase two of these at separate times and both fried the mother board to my laptop
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger did not work for a dell latitude, eventhough it shows same 65 w.
No, I would not recommend this to a friendStopped working after a few months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop charger stopped working after a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JustinB,
Thank you for writing a review about our Insignia™ - Universal 180W High Power Laptop Charger - Black. We know how annoying it is that it stopped working after a few months. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, Monday-Saturday.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not reliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months, very disappointed in the quality
No, I would not recommend this to a friendCharging cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned best buy employee said it would fit my computer charging cord it did not and i brought my non working cord for comparison.
No, I would not recommend this to a friendUniversal charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not fit my labtop but the employee assured me it would work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AngelP,
We do apologize that the charger did not fit with your laptop. I know how inconvenient this must be to you rest assured we will do anything in our hands to address your concern. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support