Customer Ratings & Reviews
- Model:
- NS-PWL9180
- SKU:
- 6406930
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Universal 180W High-Power Laptop Charger for its broad compatibility with various devices, overall performance, and sufficient power supply. The charger is also appreciated for its ease of use and variety of adapters. Some customers find the charger a bit expensive and wish it were smaller, while others have noted that the cord is bulky.
This summary was generated by AI based on customer reviews.
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work on my H.P. 4720s. The one they had under the counter worked fine. Bought the one they recommended. 100 bucks. Didn't work. Couldnt get my original one back. Disappeared in back somewhere. Don't trust the Geek Squad anymore.
No, I would not recommend this to a friend- Cons mentioned:Size
Does not fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fit nor did they have it online. So much for gauranteeing it to fit.
No, I would not recommend this to a friend Not for Dell Gaming Computers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the store, associate plugged it into my computer and saw the light on, said it works. Next day, my computer will not charge, only stays on when plugged in! Now dealing with Dell to get the correct charger, stuck to this cable for a while Ugh!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Universal 180W High Power Laptop Charger - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
A waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally had no adapters in the box. And none instore around me to swap out for a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Universal 180W High-Power Laptop Charger. We sincerely apologize for the inconvenience you experienced due to the absence of adapters in the box. Your experience is important to us, and we are committed to ensuring that our products meet your expectations.
We understand how frustrating it can be to not have the necessary components to use your charger right away. We recommend reaching out to our customer support team directly, as they can assist you in obtaining the correct adapters or help resolve this issue promptly.
We appreciate your understanding and thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our products and services.
Don’t buy for high end gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I lost my previous cord which was 200 watts. a 20 watt difference might not seem like a lot but it is. Every game I tried playing with this AC adapter I would encounter extreme fps drops. If you need another AC adapter don’t buy this one but instead go to your laptops manufacturers website and look for an exact replacement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the laptop charger. We appreciate the feed back of the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Size
Product should be revamped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of the end got securely out properly in my device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Universal 180W High Power Laptop, I understand how important this product is as it allows us to stay connected and how not being able to do so may be quite upsetting, please contact us using the link below as we'll be more than happy to further assist you to evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
DID NOT LAST 3 MONTHS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January 26, 2021 and it has already stopped working as of April 19, 2021. DID NOT LAST 3 months from purchase date and is not returnable or exchangeable. DO NOT WASTE MONEY ON THIS ITEM.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Universal 180W High Power Laptop Charger! We know how annoying is when a device stops working all of a sudden. We would love to assist you further in this situation! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broken connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't attach to my laptop firmly. The cord come detached.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 180W laptop charger. I am sorry to read that you are having issues with the charger. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not universal at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description said it was compatible with my laptop - it’s not. Don’t waste your money. I got an OEM charger for 1/3 the price off Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AileenF!
Thank you for taking the time to review our Insignia™ - Universal 180W High-Power Laptop Charger - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didnt fit my computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said it would fit my computer but never did. Im sure it would fit other ones but it didnt fit mine like it said it would.
No, I would not recommend this to a friendNOT universal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“Universal” should be in air quotes. There are several tips, but none fit my laptop and my emergency trip to Best Buy to pick this up was a total waste. Still can’t charge my laptop and I’m out almost $100 plus the drive. Does NOT fit Asus q525u laptops.
No, I would not recommend this to a friendNeed more sizes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to use as it did not fit my laptop. I would not purchase another from bestbuy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelZ! Thank you for feedback on Insignia™ - Universal 180W High-Power Laptop Charger. We understand you frustration with the charger not fitting your laptop. It's important to find the right compatibility to avoid such issues. We highly recommend contacting our Insignia Customer Service at 877-467-4289 so we can find the right tip for your charger. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product didnt work for my laptop. I guess its not really a universal charger as it states.
No, I would not recommend this to a friendUniversal Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greetings, I love the thought of a universal charger for all my laptops. However, the charger will not charge my Dell laptop fully. I was pondering how to return it because I have opened the package. Thanks
No, I would not recommend this to a friendCaught on fire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer started smoking and it melted my battery insert. So that was cool .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CassieM,
We are very sorry to read that this happened to you. We would be more than willing to check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It’s aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit my laptop and I didn’t want to wait for another piece to come in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Benjamin,
Thank you for taking time to write a review our Insignia™ - Universal 180W High Power Laptop Charger - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Insignia Lacked Integrity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work for all PCs. I called Insignia - they couldn't figure it out. Said they would research it and follow-up. They never did.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MyDisplayName,
Your feedback about this product is important so we can improve the quality of our product and service.
Insignia Support
Lea
https://www.insigniaproducts.com/
A Big Flop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This kit has the appropriate size tip for my laptop, but will not charge it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KCrump1976,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 180W High Power Laptop Charger - Black (NS-PWL9180). I’m sorry the product doesn’t work as you expected. I know how disappointing this must be. We would love to check on this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Universal not universal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original power brick failed. I purchased this universal to replace the original. It did not work for my HP PC. I had to order a designated substitute from HP.
No, I would not recommend this to a friendBroke my computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this, I purchase two of these at separate times and both fried the mother board to my laptop
No, I would not recommend this to a friend