Customer Ratings & Reviews
- Model:
- NS-PWL9180
- SKU:
- 6406930
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Universal 180W High-Power Laptop Charger for its broad compatibility with various devices, overall performance, and sufficient power supply. The charger is also appreciated for its ease of use and variety of adapters. Some customers find the charger a bit expensive and wish it were smaller, while others have noted that the cord is bulky.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging cable works well and was easy to put together.
I would recommend this to a friend - Pros mentioned:Ease of use
Universal Laptop Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger works great. It's of course simple to use because you just plug it into the laptop port and the wall.
I would recommend this to a friend - Pros mentioned:Compatibility
Good charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality no issues so far. Durable cord, reliable
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is a life saver. I really needed a new one
I would recommend this to a friend Trip replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ti replace laptop charger that I forgot on vacation.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlexV,
Thank you for your feedback on the Insignia™ Universal 180W High-Power Laptop Charger! We're glad to hear that it worked well as a replacement for your laptop charger, especially after forgetting yours on vacation. Your satisfaction is important to us, and we're happy our product could meet your needs. Patricia | Insignia Support
greater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its very fast and works on all the laptops it is designed for and so on.-
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the product is fast and compatible with all the laptops it is designed for. Your satisfaction is important to us, and we appreciate you sharing your experience.
Keith | Insignia Support
- Pros mentioned:Overall performance
Love this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product definitely was very useful for replacing my old plug
I would recommend this to a friend - Pros mentioned:Compatibility
Works with dell precision 7510 Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This universal charger Works great for a dell precision 7510 laptop
I would recommend this to a friend Plugged in when you need to adapt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This universal plug. Is a real plug it was lightweight and made the use of various devices easier. I found a real convenience with this adapter
I would recommend this to a friendA Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product. Works for many laptops. Better than most chargers that come with laptops. Better design
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, would buy again. Bought used they gave me a brand new one cause none where in stock.
I would recommend this to a friendUniversal charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good charger to replace my broken one. Would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thank you for your interest to our Insignia™ - Universal 180W High-Power Laptop Charger. We’re thrilled to hear that you enjoying your new universal charger. Your feedback encourages us to keep improving. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Does not work for Dell Precision 7540
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a replacement for a broken cord for my work laptop, as I am a remote employee. It kept the laptop alive but did not charge it. Can't say if it will work for other laptop types but it did not work for a Dell Precision 7540.
No, I would not recommend this to a friendtd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your employee was very courteous and helpful. I was in and out in less than 15 min.
I would recommend this to a friendIF YOU NEED CHARGE FOR MONTH THIS IS FOR YOU
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new charger a month ago and now it's broken, I use it like my old charger, but my charger lives for 1 year and only dies because my dog chewed on the wire but this item good but easy broke and i want change it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ArturK,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 180W High Power Laptop Charger - Black (NS-PWL9180). We're very sorry to read about your experience with this product. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Best Buy Not Checking Returns Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this on a road trip. Was sold to me as new, not open box. Only came with 6 of the 8 tips, and of course the one I need it not in the box. Worthless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thank you for sharing your experience. We're really sorry to hear that your charger was missing essential tips—especially when you needed it most. That’s definitely not the experience we want for our customers. Your feedback is important, and we hope this gets addressed quickly by the store team.
— Shiela | Insignia Support
Charges SLOOWWWLY when Lenovo Legion 7 is off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge my lenovo legion 7 while running, slow to charge when not running. It does however keep it on while the computer is in quiet mode so at least my laptop stays on. It's weird cuz my 100W gan charger kept it charged (until the charger broke)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GlennC,
Thank you for taking the time to review our Insignia™ - Universal 180W High Power Laptop Charger - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Not compatible with all ASUS laptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger thinking it would work with my ASUS ROG Strix GL531GT - this is the charger the Best Buy website recommends for that model and what their tip configurator website recommended. Unfortunately it does not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charles,
Thank you for writing a review about our Universal 180W High Power Laptop Charger - Black. We know how frustrating it is that the charger is not compatible with your laptop. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Was wrongly recommended this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the customer service person multiple times that it would fit my pc and they assured me it would and then it didn’t, major let down for a $90 product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you experienced with our product. It’s disappointing when expectations aren’t met, especially after seeking assurance from customer service. Please reach out to us directly, and we’ll do our best to address this issue promptly. Thank you for your feedback! - Carl | Insignia Products
Thinkpad unsupported
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing, I contacted tech support and very specifically asked if this charger would work with my laptop (Lenovo Thinkpad P1 Gen 3). I was assured it would. It did not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia Universal 180W High Power Laptop Charger has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support