Customer Ratings & Reviews
- Model:
- NS-PWL9180
- SKU:
- 6406930
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Universal 180W High-Power Laptop Charger for its broad compatibility with various devices, overall performance, and sufficient power supply. The charger is also appreciated for its ease of use and variety of adapters. Some customers find the charger a bit expensive and wish it were smaller, while others have noted that the cord is bulky.
This summary was generated by AI based on customer reviews.
Not compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger did not work for a dell latitude, eventhough it shows same 65 w.
No, I would not recommend this to a friendStopped working after a few months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop charger stopped working after a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JustinB,
Thank you for writing a review about our Insignia™ - Universal 180W High Power Laptop Charger - Black. We know how annoying it is that it stopped working after a few months. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, Monday-Saturday.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Charging cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned best buy employee said it would fit my computer charging cord it did not and i brought my non working cord for comparison.
No, I would not recommend this to a friendNot reliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months, very disappointed in the quality
No, I would not recommend this to a friendUniversal charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not fit my labtop but the employee assured me it would work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AngelP,
We do apologize that the charger did not fit with your laptop. I know how inconvenient this must be to you rest assured we will do anything in our hands to address your concern. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Lack of USB Connector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a USB connector which this does not have.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaS,
Thank you for writing a review about our Insignia™ - Universal 180W High Power Laptop Charger - Black.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Make sure it has a plug that will fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package said it had a plug to fit my laptop...it didn't. My laptop is only 2 years old.
No, I would not recommend this to a friendWaste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High power it says but it charges super slow. And if im on the computer, it barely charged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Djslick,
Thank you for your feedback, it is important to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Returned back to Best Buy, didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my sons HP OMEN Laptop. The attachments didn't fit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - Universal 180W High Power Laptop Charger - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
I had no power here..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this also with my laptop cause it didn't come with its own charger... sad...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EzzeKillz,
Thank you for your feedback. Please know that we are considering every customer's feedback for the convenience of our customers.
Insignia Support
Lea
https://www.insigniaproducts.com/
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I crashed! and does not work. Trash. just a few months later and will not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Universal 180W High Power Laptop Charger. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Doesn’t support S340
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have pin for Lenovo Ideapad S340. What else i can review it about
No, I would not recommend this to a friendTtff chex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device did not work with my computer so I was not satisfied
No, I would not recommend this to a friendInsignia Universal 180W High Power Laptop Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item failed to perform as indicated. Returned the item.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t come with the attachment that I needed for a laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!, We appreciate you taking the time to provide your feedback about our High Power Laptop Charger. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did bot work for my computer as promised by the employee.
No, I would not recommend this to a friendGreat solution even works with 2021 laptops.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I left my charger at home working many days away from home at a time...i was able to purchase/test to see if it worked with my system Brand new 2021 asus zephyrus g15 with 3070....and it worked like a charm. The customer support insured it wouldnt harm my system and they offered a 30 day return window if i needed a type c charging solution as a possible exchange option. I will not be in need of that. The connector is a bit loose fitting as a note though i assume this aspect is subjective from device to device. I like that it has multiple tips for my families laptops as well so its just a "spare charger"/emergency charger as it is...i may just keep it at work so i dont have to bring my charger around. Great works build quality is up to my standards and comes with a 1 yr warranty what more is there to ask. Overall a 5* product i found my OEM charger for around this price but theres no telling how long that would take to ship vs my same day needs i was able to find a local BB with it in stock. Would buy again if i had to or needed to.
I would recommend this to a friend- Pros mentioned:Power
Get the power you need!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son’s laptop AC adapter pack went out two days ago. He has an MSI Sword gaming laptop. We have a 65w Universal power supply for another laptop, tried it on his and it would only provide enough power to chafrge up when the laptop was off. This one (180w) charges his laptop perfectly! He can play his games and his laptop charges better than the OEM AC pack. Perfect for gaming laptops that need new chargers!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive experience with our Insignia™ Universal 180W High-Power Laptop Charger! We are thrilled to hear that it met your needs and provided the power required for your son's MSI Sword gaming laptop.
Our team designed this charger specifically to support high-performance laptops, ensuring that gamers can enjoy their experience without interruption. It's fantastic to know that it charges better than the OEM adapter and allows for seamless gameplay.
We appreciate your feedback and hope that our product continues to serve you well. If you have any further questions or need assistance, please feel free to reach out.
- Pros mentioned:Compatibility
Power adapter convenience.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's got all it says and is truly universal if your need help to get a power adapter immediately. Unfortunately it doesn't matter if the computer doesn't take a charge lol.
I would recommend this to a friend - Pros mentioned:Compatibility, Power
Laptop charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great charger to have if you have multiple high power laptops. It works perfectly for all of mine its so convenient to have just the one and not multiple taking up space.
I would recommend this to a friend