Customer Ratings & Reviews
- Model:
- NS-PWL9180
- SKU:
- 6406930
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Universal 180W High-Power Laptop Charger for its broad compatibility with various devices, overall performance, and sufficient power supply. The charger is also appreciated for its ease of use and variety of adapters. Some customers find the charger a bit expensive and wish it were smaller, while others have noted that the cord is bulky.
This summary was generated by AI based on customer reviews.
Charges SLOOWWWLY when Lenovo Legion 7 is off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge my lenovo legion 7 while running, slow to charge when not running. It does however keep it on while the computer is in quiet mode so at least my laptop stays on. It's weird cuz my 100W gan charger kept it charged (until the charger broke)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GlennC,
Thank you for taking the time to review our Insignia™ - Universal 180W High Power Laptop Charger - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Best Buy Not Checking Returns Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this on a road trip. Was sold to me as new, not open box. Only came with 6 of the 8 tips, and of course the one I need it not in the box. Worthless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thank you for sharing your experience. We're really sorry to hear that your charger was missing essential tips—especially when you needed it most. That’s definitely not the experience we want for our customers. Your feedback is important, and we hope this gets addressed quickly by the store team.
— Shiela | Insignia Support
Not compatible with all ASUS laptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger thinking it would work with my ASUS ROG Strix GL531GT - this is the charger the Best Buy website recommends for that model and what their tip configurator website recommended. Unfortunately it does not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charles,
Thank you for writing a review about our Universal 180W High Power Laptop Charger - Black. We know how frustrating it is that the charger is not compatible with your laptop. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Was wrongly recommended this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the customer service person multiple times that it would fit my pc and they assured me it would and then it didn’t, major let down for a $90 product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you experienced with our product. It’s disappointing when expectations aren’t met, especially after seeking assurance from customer service. Please reach out to us directly, and we’ll do our best to address this issue promptly. Thank you for your feedback! - Carl | Insignia Products
Thinkpad unsupported
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing, I contacted tech support and very specifically asked if this charger would work with my laptop (Lenovo Thinkpad P1 Gen 3). I was assured it would. It did not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia Universal 180W High Power Laptop Charger has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support