Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
Saved my life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient and I highly recommend. You use can it for EVERYTHING
I would recommend this to a friendGreat surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get my CPU working. I thought it was my battery.
I would recommend this to a friend- Cons mentioned:Battery life
slooooooooooooooooooow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop uses battery faster than this thing will charge it. I was on a business trip and left my charger at home. This was the only option at the store. But it charges so slowly that I could use my laptop for about ten minutes, then I would have to close it down and wait 30 minutes for another ten minutes of use. I will admit that my laptop is a beast and the software I use the most is a power hog. But still. This charger was terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Change up and ready too go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and is reliable, not a bad price for this item.
I would recommend this to a friendSupper support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great support from knowledgeable staff person. Got what we needed
I would recommend this to a friendcomputer cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the purchase made., would recommend to others
I would recommend this to a friendGreat replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my damaged laptop charger. Also the cord length is great...my original laptop charger was too short and this one is just right.
I would recommend this to a friendYes, i do recommend.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very useful, i used for more than one device. I really recommend it.
I would recommend this to a friendcharger cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works it was alot expensive for a power cord, it charges my computer
I would recommend this to a friendMulti-charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I am able to charge multiple different laptops with it.
I would recommend this to a friendMisplaced my charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I misplaced my laptop's charger and needed one right away. This was the perfect item. Thanks for having it in stock.
I would recommend this to a friendsaved me from buying a new computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original lap top charger cord no longer fit tightly in the plug...this fits tightly and allows me to continue to use my laptop
I would recommend this to a friend- Cons mentioned:Cord
Not worth the price…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for nearly 2 years, but for the price, I would have expected it to last much longer. The part that connects the various device connectors snapped off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MaryW,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 65W Laptop Charger - Black (NS-PWL965). I’m sorry your device failed sooner than you expected. When making our products, we try to balance durability and affordability, but sometimes products fail sooner than we’d like. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Cons mentioned:Battery life
Charger stopped working after a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased product 5 weeks ago for my Dell laptop. Initially worked fine charging my laptop to 100%. Over the past week the charger will no longer charge ing and I am losing power. Currently my laptop is sitting at 88 %. I am unable to return due to the return policy being two weeks from purchase, which the csr did not mention. The item is no damaged, just no longer working properly.l.Now Im going to have to purchase another 65W charger...again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 65W Laptop Charger! We understand that you are having issues with your charger after weeks of using. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your charger.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this but you need to make sure that the watts is not too much for your computer!
I would recommend this to a friendAlmost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the tip can come off easily and without the user realizing it, so that’s a bit of a problem.
I would recommend this to a friendLaptop connector.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for this purchase. Works perfectly for my laptop.
I would recommend this to a friendAdapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review this product because I had to return it because it doesn't work on a geobook120
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its what I needed and definitely a quality piece of merchandise
I would recommend this to a friendWorks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and supports multiple connector types. A replacement item
I would recommend this to a friend