Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
TOO EXPENSIVE FOR THINGS THAT I DIDNT NEED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need this many connections and it was too expensive
No, I would not recommend this to a friend- Cons mentioned:Connection
do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not work as expected, it does not charge only connection
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi IsmailE! Thank you for your feedback on Insignia™ - Universal 65W Laptop Charger - Black. We're sorry to hear that the product did not work as expected and only connected without charging. This must be very frustrating. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
Just a good average unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice universal power unit. I would buy it again.
I would recommend this to a friendNot the right adapters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have the adapters I needed. I should have returned it but didn't get around to it. If you buy this check out the adapters more carefully than I did.
No, I would not recommend this to a friendBuyers Remorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adaptable charge connections are very flimsy, to the point I have to be very careful not to break it at the adapter connection. I certainly expected this product to be more durable, hence disappointed in my purchase. Would not buy again.
No, I would not recommend this to a friendNeed new charger piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order a charge for Lenovo lab top (universal charger and it didn’t come with the piece I need for my lab top
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chakeema. Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger. We apologize that the product didn't meet your expectations, as Insignia always strives for the best customer experience. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as fast as I would have liked, priced appropriately
I would recommend this to a friendUseless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box gaming laptop that did not come with anything it should’ve including a charger. The guy helping me pointed out this “universal” charger that would work with the laptop so I bought it (what good is a laptop if it can’t charge). Got home and tried every adapter in the box and not one worked. Went on Amazon and found the factory charger for the ASUS gaming laptop I bought for less than the universal one at Best Buy!
No, I would not recommend this to a friendCan we just buy the attachments??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger works great but I had to buy a second one because there are only one of each attachments. It would be nice if we can just buy the attachments instead of the whole charger
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
power supply
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works really well have my laptop working again11111111111
I would recommend this to a friendRecommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Several heading for different kinds of laptops
I would recommend this to a friendGeneric charger. Too expensive.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy it. Just get the OEM charger instead.
No, I would not recommend this to a friendAdaptor for Asus don’t fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adaptor for Asus Laptop did not fit on my laptop
No, I would not recommend this to a friendWorks well, but overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but way overpriced for a commodity charger.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your employee sold me a laptop 3 weeks prior to me buying a universal power cord for same laptop which did not fit my laptop. Very concerning that you sell equipment but none of the accessories!!! Your employee directed me to Amazon. Which I was able to purchase. By the way it was power cord for that laptop not a universal one. It really sucks I take the time to shop and support local businesses to no avail and I never had to leave my house!!!! I could of bought everything from Amazon! It is a real shame that shopping in person at your store does no good especially when your employee directed to Amazon. I would give my experience at your store minus 2 stars but had to pick a star to submit review
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our Universal 65W Laptop Charger, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Insignia™ - Universal 65W Laptop Charger - Black
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an overpriced universal plug charging cable. You're paying for all these plugs, but you just need the one that fits your device. Problem is, the plug keep disconnecting from the cable. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this product. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Unsatisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait several minutes before someone finally came TY to help me. The universal only charger you all had did not fit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NeldaS,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 65W Laptop Charger - Black (NS-PWL965). We sincerely apologize that none of the tips fit with your charger. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Cons mentioned:Fit
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless. Does not actually fit your laptop. Don't waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SCGA,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 65W Laptop Charger - Black (NS-PWL965). We apologize that our product did not satisfy your expectations. We would love to check this situation further with you. Please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Too Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to have more than one option. There was only one thing there to buy. This might be easier but much too expensive
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not practical charging component
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to charge the laptop while the laptop was idle. The cord was not powerful enough to continuously charge the laptop while in use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlfredJ,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com