Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
Didn’t work well..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I had to return this cord,it wasnt that great…maybe if my computer was newer model might of work better
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Minty,
Thank you for your feedback. It is important to make sure that our product will be more comfortable to use and easy.
Insignia Support
Lea
https://www.insigniaproducts.com/
DISAPPOINTED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really disappointed in this. First, you have to match the color coding to figure out which to use. More importantly, though, the tip does not stay connected to the end and I have to rejoin it every day or two. Much to often!! In the future, I will not buy one with swappable tips again -- I'll stick to the one piece. Wish I had made a better choice this time as it was not inexpensive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sadface,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand you found it disappointing and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
No Charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Notwithstanding that it was more than twice as expensive as an authorized Dell chord from another supplier who delivered it to my door the next day, this devise DOES NOT CHARGE the computer when it is turned off. Thus, the computer reverts to a low power mode and stays that way.
No, I would not recommend this to a friendBad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not fit the laptop model listed, all connections were too small.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Universal 65W Laptop Charger. We're sorry to hear that the connections were too small for your laptop model. Your experience is important to us, and we appreciate you bringing this to our attention. We'll look into this issue to ensure our product descriptions are accurate. Ivy | Insignia Support
No USB C
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Universal for everything BUT USB-C. That was quite the disappointment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ -Universal 65W Laptop Charger - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. Please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These power cords did not work on my daughter's laptop. Maybe they are made for older models of laptops. Could not return them because I found out Best Buy only has a 15 day return policy, which I think is rather short. I am going to donate them to Goodwill.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Doesn’t work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t keep laptop charged…I should have never purchased laptop in open box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this laptop charger. We deeply care about the performance of our products and I would like to further review your situation. You can
reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Don't buy for Acer laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Acer charge tip is too small for the port and as a result doesn't charge the laptop for more than 1 second every now and then. :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Universal 65 W Laptop Charger. I understand the tip was too small for the computer and that can be disappointing. But, we would be happy to help you find the right tip for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Universal Charger for Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried all of the 9 tips included in the box but none properly fit my Dell laptop. I had to return this $60 item.
No, I would not recommend this to a friendInsignia Universal LapTop Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop charger doesn't fit and keeps falling out even though it was fitted by one of your own people. For the outrageous price I paid, I could have purchased a much, less expensive one elsewhere. Junk!!
No, I would not recommend this to a friendCharger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for a laptop that I took to the store. My intentions were to replace the charger for the laptop. A representative assisted me and recommended this product. The item was replaced due to the charger not being the correct item. Wrong item. Returned item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thank you for writing a review about our Insignia Laptop Charger. I apologize that charger is not a correct item and change that will work with your laptop. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Terrible shipping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I had hoped. Terrible shipping! My box was so beat up I was praying my computer would even work!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the laptop charger. I am sorry to read that you had this inconvenience with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cheap made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow charger and cheap made . This cost way to much to be so cheap .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - Universal 65W Laptop Charger - Black. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Wrong Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work for what I bought it for. My old laptop, Samsung, power connector did not match any that came with this product. So, it's only good if it has a charge connector that fits what you have. That being said, I would be the wrong one to rate this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NAMJR,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not attack well to my lsptop. Cord keeps falling out of computer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Oldguy80,
I am sorry to read that the cord of the laptop charger keep falling out of computer. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Disappointing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a broken Dell cord because the sales guy said only off brand replacements were available. It didn't work appropriately, the computer recurrently said it wasn't compatible and didn't fully charge or retain the charge. I contacted Dell and discovered they have a replacement cord that actually costs less than this. Not what I usually expect from Best Buy.
No, I would not recommend this to a friendNot for computers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product probably works for something else, just not what I bought it for. I went into the store to get a power cord that would work with my computer. The service agent assisting me assured me that this would work. It didn't.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SanMac,
Thank you for taking the time to review our Universal 65W Laptop Charger , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Need to return it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were needing it for our Dell computer and it does not charge it. I cannot find my receipt to for it to return it.
No, I would not recommend this to a friendComputer charger overly extavigant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive with too many parts. Returned item and was able to get the charger I needed at a much reduced price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65W charger. I am sorry to read that you had to return the charger. We appreciate the feedback.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Tips do not fit, sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tips did not fit my laptop. So it was a failure. I would like a tip that fits my laptop a Xenia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Universal 65W Laptop Charger. I am sorry to read none of the tips included with this charger are fitting your laptop. I would like to learn more about this situation and try to get you to the tip required for your laptop.
Please follow the Contact Us link at the bottom of this response, we will assist with your support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us