Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
Charger failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work because none of the 'plugs' fit the port on the laptop.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Universal 65W Laptop Charger. We appreciate hearing about your experience and understand how important compatibility is when choosing the right charger. Your insights help us as we continue to enhance our products for our customers. Thank you for sharing your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the adapter fittings fit my laptop. Went on the website and it said that my model of laptop was not compatible with the adapter.
No, I would not recommend this to a friendCords for Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work on HP. Had to return. Bought HP cords threw Amazon. They worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CelesteJ,
We are very sorry to read that the charger did not work on your HP. I know how inconvenient this must be to you. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Not For Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible with my fairly new lenovo laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Daniel,
Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 65W Laptop Charger - Black (NS-PWL965). We are sorry to read that it does not fit with your Lenovo laptop. Your feedback is especially important to us, and your concerns will be shared with our product team. Please feel free to contact us at the link below if you need further assistance.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Wrong cord
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work on my computer after I showed the associate the computer I had
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to leave a review of our Insignia™ - Universal 65W Laptop Charger. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, We would love to check the issue with you, please feel free to contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Sav your oney by something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful piece of garbage. The computer can't even tell if it's real and won't charge the battery from it
No, I would not recommend this to a frienduseless to me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't fit universally. didn't even offer the adapter needed on their website after finding out that it didn't come already in the box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Universal Charger. We do have a variety of models so I am sure you can
find one that works out for you. In the case that you still have this, feel free to contact my team for
further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not all adaptors included.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't come with an adapter for a Dell INSPIRON 15. Return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 65W Laptop Charger! We understand that you returned the charger because it doesn't come with a tip that is compatible with your Dell Inspiron 15. Please feel free to contact us at the link below to get assistance with your Dell Inspiron 15 compatible charger tip.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rip Off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THUS THING.. IT STATRED SPARKING WITHIN 2 MONTHS OF PURCHASE. QUIT WORKING PAST RETURN DATE.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrendaH,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - Universal 65W Laptop Charger. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
laptop power cable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not very good quality for the price there are cheaper and better options out there. if you need a laptop power cord do your shopping around first.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65 W laptop charger. We appreciate the feed back regarding the price. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not the right charger, the box said it would work but my battery never got charged
No, I would not recommend this to a friendNot quite as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this to have as an alternative for the laptop power supply I left home, but this just did not fit the bill. Did not power my laptop at all. Returned.
No, I would not recommend this to a friendTHUMPER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Car chager did not function properly. And the generic pieces to connect to various computers did not fit tight enough to make the connection.
No, I would not recommend this to a friendNot for Dell XPS laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible for Dell XPS laptops. Do not buy, An adaptor for the XPS not in the package.
No, I would not recommend this to a friendno adaptor to fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't fit my ASUS PC power connector. Nine sizes available and said it has 2 for ASUS, but no correct size.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - Universal 65W Laptop Charger - Black. It is highly suggested to check your tip number through this link https://www.tipconfigurator.com/bestbuy/#/search to make sure that you will have the correct tip. If you have any further questions, please feel free to reach us via phone or email. You may also visit our website for more product information: https://www.insigniaproducts.com/.
Mary II Insignia Products Customer Support
Disappointed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed. returning to store. Sooo many attachments and none of them for a DELL laptop.
No, I would not recommend this to a friendcahrger for laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be a nice item but it did not work for our computer. We had to take it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GaryJ,
We are very sorry to read that this charger would not work with your computer. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Not universal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drove hours to pick this up. Lots of random proprietary tips but ironically doesn't work with type C universal. Now must spend another several hours returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your sharing your experience with us. We will make sure that it is clear to future customers that this product is not intended to work with laptops that need a USB Type-C connection for charging.
Too expensive and error when conntected to my lapt
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shows error everytime I connect my laptop to this cable. Too expensive versus purchasing it from Amazon!!
No, I would not recommend this to a friendDoesn't last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not durable and did not last but 3 months. Very unsatisfied
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CynthiaG,
We apologize for your experience with this laptop charger. Hearing your feedback is important to us so we will know how to improve its quality and durability. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/