Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
Universal Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After ordering the charger, I was told by technology gurus that I should not be using a universal charger for my laptop. I returned the charger.
No, I would not recommend this to a friendNot universal for my computer.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shouldn't be advertised as Universal. None of the connectors fit my Samsung laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Too much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is not a bad product it just had too many pieces but I have to keep up with and only had one laptop
I would recommend this to a friendRight out of the box no go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box and it did not work mind you it was an open box that should not matter bur to inform you on this purchase.
No, I would not recommend this to a friendBad charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good charger. Stopped working the day after I couldn’t return it and now I’m out of $70!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charger,
Thanks for taking the time and effort to leave a review our Insignia™ - Universal 65W Laptop Charger - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Returned this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for what I needed it for. Searched online and Amazon had a similar product. The smallest part did not fit what I needed.
No, I would not recommend this to a friendWrong power supply.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold the wrong power supply. The amount of money and get the wrong one and it not work. I drove over an hour to get to your store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Laptop charger. I am sorry to read that you were provided the incorrect one for your computer. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Wrong charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wrong charger it doesn't have the type-C piece for my laptop and it is too late to return it and I never even opened.
I would recommend this to a friendUniversal Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not charging my HP laptop. Thinking about returning.
No, I would not recommend this to a friendBroken after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over a year and then broken and began to have electrical fizzling sounds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ARAR,
We do apologize if it did not last long. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Renee,
Insignia Support
Does not fit MSI - GS76 17.3" FHD 360hz Gaming Lap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not fit my MSI - GS76 17.3" FHD 360hz Gaming Laptop. I even talked to an expert about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a review with our Insignia™ - Universal 65W Laptop Charger - Black. I do apologize to read that the unit does not fit with your MSI - GS76 Gaming Laptop. Please note that you can always Return and Exchange the unit if its not working with your device. For further assistance please contact our customer service team to have this escalated. Our customer service team is open to help you daily from 8:00am to 9:00pm CT. We hope to hear you soon.
Gem
Insignia Products
Please visit https://www.insigniaproducts.com/
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit does not charge trying to find the time to go return it. Very surprise that it does not work.
No, I would not recommend this to a friendInsignia Universal 65W laptop charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have a plug that fit my dell computer. Waste of money, bought one on Amazon made for my computer for $14 instead of $64.
No, I would not recommend this to a friendJust drivie past bb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to Amazon. Forget best buy. They do not stand behind their merchandise and geek squad is a joke as well S their support packages.
No, I would not recommend this to a friendApplication
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work well. Charging slowly and never fully changed my laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 65W Laptop Charger! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your laptop charger.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia™ - Universal 65W Laptop Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but not nearly as well as what the original equipment did. still shopping around.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JROAR,
Thank you for your feedback, it is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Doesnt work with Asus F55l
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it would work laptop i bought it then tried it and it didnt work
No, I would not recommend this to a friendIt did not work it was the wrong record for the sc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work it was the wrong record for the screen that we have
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Flguy,
Thank you for taking time to write a review our Insignia™ - Universal 65W Laptop Charger - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Son missed two weeks of school after 2 returns
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product ever! Returned twice for the same problem of metal piece falling apart from the plastic where it goes into the laptop.
No, I would not recommend this to a friendpricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price much higher than microcenter for same production
I would recommend this to a friend