Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
If you buy bootsy if you get bootsy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the correct adapter. But in the internet this adapter was selected. Plus they force you to buy this one , none are in stock for 20.00. I paid 60.00 with tax. And the computer guy refused to take my payment, I had to go to front of the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stevo3,
We appreciate your feedback, it helps us to improve our service and the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
AC plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for the price!!!!@@11111112222333333
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our product!We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Chromebook charger.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been good but it did not fit my chromebook.
I would recommend this to a friendNot worried it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it from my daughter laptop. It came with a lot of different Pieces but only one came for the laptop that I need and it broke less than 2 months after I got. I have no use for the other the pieces
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marcia!
Thank you for taking the time to review our Insignia - Universal 65W Laptop Charger - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not universal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a universal item. There are only certain brands that it works with. Please read to make sure your laptop brand/model is listed before purchasing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CassandraG,
The included tips of this laptop charger is compatible with most 65W laptops, Ultrabooks and Chromebooks. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Laptop charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to be universal but it did not fit my HP laptop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the Insignia™ Universal 65W Laptop Charger did not fit your HP laptop. We understand how frustrating this can be, especially when the product is advertised as universal.
Please reach out to our customer support team so we can assist you with finding a compatible charger or provide a solution. We're committed to ensuring you have a positive experience with our products and will do our best to resolve this issue.
Thank you for bringing this to our attention. We value your feedback and are here to help. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
Garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally had to buy this multi-adapter because they dont sell general chargers anymore, and not a single one cit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced in finding a suitable charger for your laptop, and appreciate your feedback on our product selection. We understand that you had to purchase a multi-adapter due to the limited availability of general chargers from us. We're committed to providing a wide range of options for our customers and will take your feedback into consideration to improve our product offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
Not satisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver did not hook up my washer! I am without a washer now. Not sure who I can call to install this appliance. I am a 72yr. Old senior with health issues. I do not need this extra problem! It seem like the driver was in a hurry an did not want to deal with this installation.
No, I would not recommend this to a friendUseless waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say it’s universal. It’s not. They say if you call Insignia they’ll hook you up with tip you need. They won’t. Wasted my money on this and got no love from either Insignia or Best Buy customer service.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 65W Laptop Charger! We understand that non of the tips will work on your device. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your product concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Useless Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is useless. It only maintains a charge if and only if it plugged into the electrical outlet once remove from the outlet the laptop is inoperable, the charge does maintain. I returned the product and purchased a quality Dell charger from Dell.
No, I would not recommend this to a friendUniversal Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return while in store it did not resolve issue
No, I would not recommend this to a friend“universal” kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.why make a universal kit but not label the SIZE not BRAND of each plug? returned immediately after finding none of the plugs fit
No, I would not recommend this to a friendLaptop Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the plugs worked on my Asus. I bought two different laptop chargers and none of them worked. Best Buy didn't have any other choices so I ended up buying two chargers on EBay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Universal 65W Laptop Charger! We understand how annoying is that your Laptop Charger is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Shella
www.insigniaproducts.com/support
No type-c. Make sure it has your exact piece.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would do well if it has what you need. Doesn’t have a type-c adapter. Customer care said it would be compatible with my HP 2-1 envy on the additional charging port- not true…
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 65W Laptop Charger! We understand that you're having issue with the charger. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your laptop charger.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Laptop replacement cord.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk.Paid over fifty dollars, and it did not work. Bought one off Amazon for twenty dollars and it works perfect. Imagine that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dahotchoc1,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Universal 65W Laptop Charger - Black. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Disappointted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power supply did not fit.my laptop. The laptop shouldve had a power supply but it didnt. Customer servive was terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 65W Laptop Charger! We know how frustrating is that your charger not working on your laptop. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally bent while charging my Acer Aspire R 15 laptop and no longer works. Out of all the pieces, it only has ONE laptop charger I needed and very expensive! Better yet there isn't any WARRANTY on this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi april4kids,
Thanks for taking the time and effort to leave a review Insignia™ - Universal 65W Laptop Charger - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not what I wanted.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in looking for a new power cord; they looked at my old one and then picked out this one, only for it to prove to be incompatible with my old laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand the laptop charger are not consistent, among other problems. That can certainly be frustrating. But we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Shella
www.insigniaproducts.com/support
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I needed, I have bought the right universal charger before, this time your CR was very short and did not even looked at the original charger that I took, this item was returned, and the correct one was bought at Walmart, lot better service.
No, I would not recommend this to a friendReturned due to not fitting.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this due to it not fitting my computer.
No, I would not recommend this to a friend