Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
no adaptor to fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't fit my ASUS PC power connector. Nine sizes available and said it has 2 for ASUS, but no correct size.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - Universal 65W Laptop Charger - Black. It is highly suggested to check your tip number through this link https://www.tipconfigurator.com/bestbuy/#/search to make sure that you will have the correct tip. If you have any further questions, please feel free to reach us via phone or email. You may also visit our website for more product information: https://www.insigniaproducts.com/.
Mary II Insignia Products Customer Support
Not for Dell XPS laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible for Dell XPS laptops. Do not buy, An adaptor for the XPS not in the package.
No, I would not recommend this to a friendDisappointed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed. returning to store. Sooo many attachments and none of them for a DELL laptop.
No, I would not recommend this to a friendToo expensive and error when conntected to my lapt
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shows error everytime I connect my laptop to this cable. Too expensive versus purchasing it from Amazon!!
No, I would not recommend this to a friendMulti charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to charge. Same problem last two times at geek squad. The package says compatible so problem may be in machine.
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this charger for my work laptop because I had forgotten mine at home and it didn’t work at all. Horrible charger and a big waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sabrina. Thanks for taking the time to review our Laptop Charger, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Does not work for my Dell Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for my DELL computer-I recommend to try it out at the store to safe yourself a trip .
No, I would not recommend this to a friendcahrger for laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be a nice item but it did not work for our computer. We had to take it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GaryJ,
We are very sorry to read that this charger would not work with your computer. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Investigate before you buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was the wrong Item. It is NOT universal. Dont purchases it thinking you can use it for all your computers. Does not work with Lenovo Yoga Pro.
No, I would not recommend this to a friendDid not work with my device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set did not work with my system even though it was listed to do so! Had to return. You May just have to try first.
No, I would not recommend this to a friendDoesn't last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not durable and did not last but 3 months. Very unsatisfied
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CynthiaG,
We apologize for your experience with this laptop charger. Hearing your feedback is important to us so we will know how to improve its quality and durability. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Universal Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After ordering the charger, I was told by technology gurus that I should not be using a universal charger for my laptop. I returned the charger.
No, I would not recommend this to a friendMake sure of the adapter you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, and still did not have the correct adapter for my Dell Spectre 360 laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kenz,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Ms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many adapters never used. Basically your paying for useless parts.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Good idea but could not use it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with all the options, none fit the laptop. Disappointed. Had to return.
I would recommend this to a friendRight out of the box no go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box and it did not work mind you it was an open box that should not matter bur to inform you on this purchase.
No, I would not recommend this to a friendToo much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is not a bad product it just had too many pieces but I have to keep up with and only had one laptop
I would recommend this to a friendReturned this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work for what I needed it for. Searched online and Amazon had a similar product. The smallest part did not fit what I needed.
No, I would not recommend this to a friendNot universal for my computer.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shouldn't be advertised as Universal. None of the connectors fit my Samsung laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Bad charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good charger. Stopped working the day after I couldn’t return it and now I’m out of $70!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charger,
Thanks for taking the time and effort to leave a review our Insignia™ - Universal 65W Laptop Charger - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com