Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
Does not pull enough power to charge the laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Says it's universal and should be the correct wattage needed but my computer won't charge. Screen says AC power adapter does not draw enough power, be careful before purchasing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mercedes. Thank you for writing a review about our Insignia Laptop Charger. We know how frustrating it is that your laptop is not charging with this universal laptop charger. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
No Tip Included For Lenovo T14
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though a search for Lenovo T14 AC adapter yielded this result, no compatible tip for the T14 is included in the box. Buyer beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GraewulfTV, Thank you for taking the time to leave a review of our Insignia™ - Universal 65W Laptop Charger - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Linda Rowe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work Will be returning for another one very disappointing.
No, I would not recommend this to a friendWrong power cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the correct power cord for my laptop. It overheated because it was too strong and did not fit properly; it did not enter totally. Best buy does not carry the correct cord for my Dell laptop.
No, I would not recommend this to a friendIt's not universal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit Lenovo Ideapad as advertised. I will return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you've experienced with our product not fitting your Lenovo IdeaPad as advertised. Ensuring compatibility with a range of devices is important to us, and we regret any frustration this may have caused you. Your feedback is valuable, and we'll use it to improve our product descriptions and compatibility information. If you haven't already, please reach out to our customer support team for assistance with the return process or to explore alternative solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
Not good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this" universal" charger and comes with 10 tips and none of them fit my laptop.! So frustrating now I have to go to the store again to buy a more expensive one. Only for one tip. So mad!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Universal Laptop Charger, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
Look elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked intermittently for about 5 minutes at a time. This was returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello user885310,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - Universal 65W Laptop Charger. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Damaged
Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop got cooked lenovo model 81n3 Ideapad s145 specs. 2.25 amps If do the math on the on the charger it come out to 3.42 amps Smoke came out the laptop and it don't charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kelgar, I appreciate the time you have taken to leave a quick review of the 65W charger. I am terribly sorry to read about the incident. Kindly contact us as soon as possible.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item states it will work with every computer guarantee but it did not work with my Dell computer.
No, I would not recommend this to a friendDidn’t fit a Samsung Chromebook!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit a Samsung Chromebook, and we needed a charger ASAP. What a disappointment, especially for $59.99! This will be returned!
No, I would not recommend this to a friendCrap Product!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy product for me!! Didn't charge my battery so it's just sitting in a box full of junk outlets!!
No, I would not recommend this to a friendNOT UNIVERSAL!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT UNIVERSAL! Doesn't include USB C! Useless without it.
No, I would not recommend this to a friendDeceiving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a "universal" power cord. Does not work for newer Dells.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShawnC,
We apologize that this product does not work with newer Dells. We appreciate your feedback about this product so we can continue to improve its compatibility and functionality.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not usb c compatibility
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not usb c charger compatible, horrible labeling. Read thoroughly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Guest0202,
Thanks for taking the time and effort to leave a review our Insignia™ - Universal 65W Laptop Charger - Black. We know how frustrating this must be for you when you are dissatisfied with the product because it is not USB-C compatible.. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not Compatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Lenovo laptop. There is no Universal C attachment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jerry,
We appreciate your feedback, it helps us to make sure that our product's quality is convenient to our valued customers.
Insignia Support
Lea
https://www.insigniaproducts.com/