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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.4 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,500 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very changeable I love charging to different device

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ruined my laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away!! I would give negative stars if I could. I verified twice that this was compatible with my Lenovo IdeaPad. I used it for less than a day and the tip separated IN my laptop. My laptop is now unusable as part of it is STUCK in my charging port. This wasn't a cheap charger. At $60, I expect a quality charger. I can't believe Best Buy is selling this junk. Now I'm out the cost of the charger AND have to pay a few hundred dollars to have the laptop fixed. Learn from my expensive mistake.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NicoleC,

      Thanks for taking the time and effort to leave a review about our Insignia™ - Universal 65W Laptop Charger - Black (NS-PWL965). We are very sorry to hear about the situation that you've experienced with one of our products. We take quality control very seriously, and we would like to investigate this further. Please feel free to reach out to our Customer Service team at 1-(877)-467-4289 or email us at insignia@bestbuy.com Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not compatible with LG gram laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not include a charging tip that fits LG gram laptops. The baggie holding the 9 assorted tips offers a website and phone# where you can get the right tip sent to you for "FREE". Called the number, spoke to a rep, created a case ID#....but turns out if you have an LG model you're SOL.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was excited to buy this product because of the versatility. However, my computer accidentally fell from about a ft. with the charger plugged in and the tip broke. It didn't fall hard at all, but the tip is plastic; seems like. Now I have to spend another $50+ on an entire new set or buy a different one :(.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive for low quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine for a while. Only lasted 4 months though. Pretty high price for something that doesn't last long.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lifespan of our product not meeting your expectations. Quality and durability are important to us, and we strive to provide products that offer long-term satisfaction. Please contact our customer service team so we can assist you with a resolution or provide further information about our warranty options. Your satisfaction is our priority, and we appreciate your understanding. We look forward to addressing this issue promptly for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broken port from laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worthless since the Best Buy rep broke my computer port when he forced this plug into

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Msgemini,

      We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    Convenient replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this universal charger works fine. There are many connectors so when my current computer needs replacing, I should hopefully be able to use this charger in an emergency. I gave only four stars because the little velcro cord wraps do not attach to the cord and I already lost one somewhere. When you carry your laptop back and forth, those wraps are necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Performance
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger does what it’s supposed to do, it charges. I would however prefer a longer cord.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I could have lost my Dell laptop charger. But, thankfully, BestBuy had this option. It really is a universal charger! Muliiple heads fit the charger main line .One of these heads fits your laptop! It works! I am so relieved! It has been several weeks now. The only difference I note from the original is that the main line detaches from the head, while charging, more easily. Charging time seems to be about the same.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer,

      Thank you for reviewing the Insignia Universal 65W Laptop Charger. We're glad to hear it’s been a reliable replacement and that the interchangeable heads made it easy to get your Dell up and running again. It’s great to know charging performance has stayed consistent for you.

      Abdul | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Performance

    Rated 4 out of 5 stars

    Does what it says!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had no issues with this product. Plug fit perfectly. Charges well. Could be a little cheaper given it's just a charger. They shouldn't still be this pricey. But it worked just fine so..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Darius,
      Thanks for the review of the Insignia Universal 65W Laptop Charger. Glad to hear it’s been working reliably with a perfect plug fit and solid charging performance. I appreciate your feedback on pricing always helpful to hear how customers feel about value.

      Abdul | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Compatibility

    Rated 5 out of 5 stars

    Charger review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up as a spare charger, and it has been surprisingly good. The build quality feels solid, and it works with every compatible laptop I’ve tried it on so far. Charging speeds are consistent, and it doesn’t overheat. It’s small enough to keep in a backpack without taking up space, which makes it perfect for travel or work. Great to have around as a backup or everyday charger

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Reliable and Works With Multiple Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger in an emergency after misplacing my laptop’s original one, and it has worked perfectly. I really like that it comes with multiple interchangeable tips, which makes it flexible and compatible with different laptops. I’ve used it with an HP and a Lenovo, and it worked great with both. Reliable, easy to use, and exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Great Laptop Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom since she moved recently and couldn’t find her laptop charger. We also weren’t sure exactly what type of charger she needed. This item came with multiple adapter pieces for different types of laptops so we just found the one she needed. It has been working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different parts make this an easy fit for various computer styles. The charging speed is pretty fast as well. Now when I travel, I use this individual charger for both my tablet and laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops dont work very well without a charge cord. I had misplaced the original cord to my laptop and this charge cord fit the bill. Now my laptop works just fine thanks to this replacemt charge cord.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback! We’re pleased to hear that your Insignia 65W Laptop Charger worked seamlessly as a replacement and restored your laptop’s functionality without any issues. It’s great to know the charger met your needs right when you needed it most. If you ever require assistance or have any questions, our support team is always here to help. Thank you again for your feedback. Mohan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer charger works well! I bought the equipment to replace a lost charger for my HP Pavilon. I was able to quickly find the needed adapter in a small plastic bag of other assorted fittings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, we’re really pleased that the Insignia 65W universal laptop charger worked well as a replacement for your HP Pavilion. Being able to quickly find the right adapter in the included fittings makes things so much easier. We’re glad it’s been a reliable solution for you.
      Safuvan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Ease of use

    Rated 5 out of 5 stars

    Reliable Charger for Laptops on the Go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who frequently travels with my laptop, having an extra charger on hand is a must. The Insignia Universal 65W Laptop Charger has become my go-to portable charging solution. I love that it can power up a variety of laptop brands and models. This charger has interchangeable tips so I can select the right one for my laptop's charging port. It provides just the right amount of power - not under or overcharged. I've used it successfully with Dell, HP, Lenovo and Acer laptops of varying specs. The coiled cord stretches long when I need extra reach but stays compact for easy packing. The charger itself is slim and lightweight, barely adding any bulk to my travel bag. Whether I'm working remotely at a cafe, catching up on emails during a flight, or just using my laptop around the house, this charger ensures I always have juice. It delivers a fast, reliable charge every time. For maximum charging flexibility no matter what laptop brand you own, the Insignia Universal 65W Charger is an excellent pick. Best Buy offers it at a very reasonable price. It's become my go-to for both travel and daily laptop charging needs. Highly recommended - 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Performance

    Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was starting to intermittently not recognize that it was plugged in, so it was not charging sometimes. I took it in and the Geek Squad folks didn't find anything wrong with it, so I got to thinking that maybe it was the cord and not the laptop. I bought this universal charger and it solved the problem!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger boasts a sleek and durable design, ensuring long-lasting functionality even with regular use. The 65W power output provides fast and efficient charging, allowing users to quickly power up their laptops without any hassle. One of the standout features of this charger is its built-in safety mechanisms, including protection against overcharging, overheating, and short circuits. This ensures the safety of both the device being charged and the charger itself, giving users peace of mind while using it. Overall, the Insignia™ Universal 65W Laptop Charger in Black is a fantastic product that consistently delivers reliable performance and unparalleled convenience. Whether you're at home, in the office, or on the go, this charger is the perfect solution for keeping your laptop powered up and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility, Price

    Rated 5 out of 5 stars

    Laptop Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ACER laptop charger. It charges my laptop really fast with no problem. It comes with different other chargers as well for other laptops brand. I highly recommend this and its cheap and affordable!

    I would recommend this to a friend