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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.4 out of 5 stars with 12553 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Universal 90W Laptop Charger's broad compatibility, performance, and ease of use. The price point and charging speed are also appreciated by users. However, some customers have noted concerns about the fit within the computer port and the reliability of the connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 12,553 reviews
  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work for my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did work for my lap top. Good product but not compatible for my laptop

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I totally understand this unit didn't fulfill your expectations. Thank you for the feedback, we are trying to better our products and any suggestions a greatly appreciated for feature references for us to better our products. If you want to know more details about your warranty you're free to call us over this line 877-467-4289.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but None of the attachments fit my computer so I had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For older laptops only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a USB-C tip so won't work for most modern machines. Otherwise it's fine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our AC Laptop Power Adapter. Yes, sadly, this charger doesn't include USB-C tips. But, I would recommend to check this 90W USB-C Wall charger instead: https://www.bestbuy.com/site/insignia-90w-usb-c-wall-charger-black/6367459.p?skuId=6367459
      Please, make sure to contact us if you have any questions about any of our products.

      Miguel C.
      Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Temporary Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I purchased this universal charger after my Dell Laptop's original charger stopped working. When I got home and plugged it in my laptop gave me a message that it was not the required wattage even though the package said it did. This item allowed me to use my computer while it was plugged in but it did not charge the battery and it also caused it to work very slow. I had to return the item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for sharing your thoughts on this power adapter. It's good to know that you were able to return it. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting variety of adapter ends.But grateful Derek found the solution as always!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger did not have the correct attachment for my computer. It did say that I could call and order one and they would send it at no cost. I got online and ordered the exact charger for my computer at half the price on the Insignia and I did not pay a reduced price. This charger was recommended to me by an agent at Best Buy so you need to tell them that it does not work for all computers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should sell the base and the adapters separately. I only needed one of the adapters the rest went in the garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works ok, luckiliy it was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, luckiliy it was on sale. Need to find one that will actually charge battery, not just let device power on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Unless It Has the Exact Tip You Need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed as this did not come with the tip as advertised. Inside there was a card with a website you could go to to get the exact tip needed for free, but the website no longer exists. Called manufacturer and was told tip on huge backorder.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AnEndUser,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Mis-Matched Equipment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On bad advice. I bought this from a stubborn Geek Squad Tech Connector didn't fit my new 2-In-1 wrong voltage for my old one! I paid less for a better one from Dell with free shipping to my home. Teach your Techs how to listen to customers!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Glenn,

      Thank you very much for taking the time to review our Insignia - Universal 90W Laptop Charger - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work on my HP computer unless the computer is shut. Other wise is a cool cord, is definitely worth the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for your honest review of this AC Laptop Power Adapter. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Too heavy of a charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this charger because it's too heavy and too pricey

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my childs laptop properly. Would not charge the lap top

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I sincerely appreciate the time you took to share this review with us. These adapters are compatible with several brands and models in the market, however it is important to verify the specifications to determine which is the correct one for your computer. Please give us a call at 1-877-467-4289 so we can provide you with the correct options.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    doesn't fit lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    despite what it states in the description. Bought it based on description. Had to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rather elderly Dell Studio doesn't seem to like to recognize this charger, but it does charge about 80%.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not do what I was told it would do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this item to replace a lost adaptor/charger that came with my Dell computer that I purchased at Best Buy over a year ago. I asked for the Dell replacement but was told that the Dell item was not available and that this item would do what I needed. I was disappointed when I plugged in the laptop that this adaptor/charger worked as an ac adaptor but did not charge the battery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kind of works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work but does not work with all laptops. You may need to write in to get the right adapter.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to review our AC Adapter. I understand that is not working with the laptop for us to help you and find the correct tip for your unit. Please reach us over this line 877-467-4289 to provide you with the correct assistance.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    You get less than you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the universal charger because it was an “open box” item with a low price. But I didn’t realize until later that a large piece of the plastic housing was missing and had been broken off from the charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MatthewV,

      We appreciate you bringing this to our attention. We do have a variety of models so I am sure you can find one that works out for you.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It didn’t fit my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal charger didn’t fit my Lenovo computer. Frustrated at the manufacturer not with Best Buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me they said it was good for my laptop but it would only charge half the time l.

    I would recommend this to a friend