Customer Ratings & Reviews
- Model:
- NS-PWLC591
- |
- SKU:
- 5202025
Customer reviews
Rating 4.4 out of 5 stars with 12549 reviews
(12,549 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Universal 90W Laptop Charger's broad compatibility, performance, and ease of use. The price point and charging speed are also appreciated by users. However, some customers have noted concerns about the fit within the computer port and the reliability of the connection.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Did not work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work for my PC. Had to buy an OEM charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Roche,
Thank you for taking the time to leave your review. I am sorry to read that this adapter did not work for your Laptop. If you still have this and need further assistance, feel free to get in contact with my team at any time.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not 100% Universal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger didn't fit my Samsung laptop. To be fair - it didn't list it - but I had to take the chance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TechMatcher,
We are very sorry to read that the charger did not fit on your Samsung laptop. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need the most basic adapter this is your thing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
Thank you for taking the time to review our AC Laptop Power Adapter. Any feedback, good or bad, is greatly appreciated as these comments help us provide a better product to our customers in the future. If you ever need any help with your item, please feel free to get in touch with us at the link below.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holds charge but doesn't actually charge it up. I have a Dell Latitude E7250
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there, I'm sorry to read the Insignia universal charger has not completely meet your needs, I would recommend taking advantage of the Best Buy 15 days policy for exchanges and returns, this way you will be able to obtain a completely functional universal charger in exchange. - John Insignia Customer Care
Rated 1 out of 5 stars
Voilated for a charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I left my charger in another state and ran by my go to Best Buy to just pick up a charger for my computer. I felt violated by spending $59.99 for a charger for my computer. It was not optional that I have my computer, so I had to bite this bullet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Worth the Money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chord does not have all the adapter pieces to fit every Acer product, so why is Insignia charging 70 bucks for it? Totally not worth the money. Go on to Amazon and get yourself a Chinese knockoff for like 12 bucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t not fit laptop as guaranteed on box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box said this universal charger was guaranteed to fit Dell laptops. It did not. It also said if the tips provided did not fit your particular laptop they would ship the right one free. There was no available tip to fit my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 90W charger. I am sorry to read that the tip provided in the box was incorrect. Kindly contact us to be able to check further options to the one required to your computer.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Nice set but not everything i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of useful bits but not the exact one i needed for my laptop..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your experience with this AC Laptop Power Adapter. Please contact us so we can find the right tip for your computer and solve this issue: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Rated 2 out of 5 stars
Does not work on Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you own a Dell laptop this power cord will not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DacotaGroup, I am sorry that this adapter was not compatible with your computer's model. Please contact us so we can check what available options we have for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Does not charge my laptop battery!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Dell laptop that I needed a replacement charger for. I ran to my local Best Buy and was pointed to this power adapter. I brought it home and it's not recognized by Dell. It keeps power on, however it does not charge the battery. So everytime it's unplugged, my laptop shuts off. It will be returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Computer Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DId not have the proper out adapter charger for my HP computer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the product didn’t meet your expectations, especially when trying to use it with your HP computer. Ensuring compatibility and functionality with various devices is essential, and we apologize for any inconvenience caused. Your feedback is valuable, and we’ll use it to review and improve our product offering to ensure a smoother experience for future customers. If you need assistance with finding a suitable alternative solution, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. . Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-90w-laptop-charger-black/5202025.p?skuId=5202025
Rated 2 out of 5 stars
Too High Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is too high for a laptop charger. After all, it is only a charger.
No, I would not recommend this to a friendRated 1 out of 5 stars
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power adapter chord fits my Dell laptop's charging port but did not work to charge the computer. The laptop actually notified in a popup that the charger was inappropriate and would not work. Product information said it would work but it did not. None of the other adapter plugs would fit.
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn’t work properly for my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop only turns on when the charger is connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John.
I understand the feeling when things don't go as planned. However, allow me to clarify that if your Laptop turns ON when the charger is connected it means that the charger is providing energy to the computer. If the battery of your laptop is not holding charge, please contact your computer 's manufacturer in order to check further options on how to solved this.
Charles V. - Insignia Support
Rated 1 out of 5 stars
Not The Right Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't come with the tip necessary to fit my laptop. I was unable to get the additional tip recommended on the box. I had to take another route to getting an HP charger. I will be returning it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Power adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would've been a great charger but it doesn't have enough tips
I would recommend this to a friendRated 2 out of 5 stars
slow charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine while plugged in but takes hours to charge your computer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to review this power adapter. We really appreciate your feedback and your business! Louie L. Insignia Products.
Rated 1 out of 5 stars
Did not work for my Dell or HP Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had the correct connectors, voltage, and amperage to work with my Dell and HP laptops, but both laptops would show a message that the laptop was "connected to power, not charging". Tried all sorts of troubleshooting and restarting, but nothing could make this charger work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although on your website is stated that this was compatible for my computer it wasn't money just wasted. Also I purchase this online with parking lot pick up but can only return it in store. With this virus going on wasn't worth the risk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our AC Laptop Power Adapter. I understand it seems to be not compatible with your computer and that can be disappointing. We try to include the most common tips on the box. But, we would be happy to look for the right tip for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Easy Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, this didn't fit my computer, so I had to return it. Kudos to the Best Buy associate who made the return painless.
No, I would not recommend this to a friend













