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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.4 out of 5 stars with 12549 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the Universal 90W Laptop Charger's broad compatibility, performance, and ease of use. The price point and charging speed are also appreciated by users. However, some customers have noted concerns about the fit within the computer port and the reliability of the connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 12,549 reviews
  • Rated 2 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure it works ???????????????????????????????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works With Older Laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it online in a jam to charge my Laptop for school. It said it works with all the major Brands. I have a Dell and the Dell adapter was bigger than any port I've ever seen on a Laptop. It had to be the power cord for the first Dell ever made.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to expensive for just a charger I was not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Work With My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman assured me the Best Buy brand charger with an assortment of plugs would work with my Dell laptop. It would try when plugged in but would stop charging in a few seconds. The laptop would not recognize the power source, I ended up ordering from Dell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None of the adapters fit my product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought ab entire package of adapters and none of them fit my product. It would be nice to be able to buy one adapter that fits instead of spending much money n many adapters in which none fits. I returned the adapters.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Power Adapter. I know that this could be an unpleasant situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive but i was in need so i bought instead of online

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Universal Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging said charger compatible with Dell. Purchased and there was no tip compatible with my Dell. Called the number on package to get new tip. Discovered there was no tip compatible with the newer Dell laptops. Disappointed but can still use the charger for my HP laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get the tip I need for my charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since tip I needed for my Samsung computer was not included, I had to order. It has been a month and I STILL do not have it. Insignia tells me that it was delivered. Best Buy tells me that they take returns only for 14 days. So I'm stuck with a useless universal power charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 adapters and not One fits my product even though I brought the Chrome Book in the store and the Best Buy Representative assured me that it would fit my Chromebook. Wasted my time and Gas.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Universal 90W Laptop Charger. I understand none of the tips fit your laptop and that can be disappointing. But, we would be happy to help you find the right tip. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not work for my laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it works well for the older laptops but the newer laptop shows a bios error message. They said to call the company for the correct adapter if it is not in the box, but the number does not work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to write this review. I know that this might feel like a hassle but I would like to recommend you to contact us on the link below, and we will gladly assist you with this power adapter.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Still need a charger...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it fits all chargers but does not work with my Dell laptop. Had to order an additional adapter but after waiting for over a week it did not work either. Strongly recommend going with another product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for letting us know about the experience you had with our power adapter. I completely understand your disappointment and since this may be a compatibility issue, please contact us at the link below so we can review what options we can provide you.

      Itzel I. - Insignia Support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't fit the Lenovo thinkPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal charger did not fit my Lenovo ThinkPad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a struggle. Over a month to get installed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about the difficulties you've faced with getting your product installed. Delays in installation can be frustrating and inconvenient, and we apologize for any inconvenience this has caused you. We understand the importance of timely service and will work to address any issues that may have contributed to the delay. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to us. We appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-90w-laptop-charger-black/5202025.p?skuId=5202025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not working for Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger for my dell inspiron 15 3000 series laptop. it is showing charging symbol but actually it shows the message it is not charging but my laptop is on only if I plug this charger if I unplug then my laptop gets shut down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work with dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    careful with this product. my dell doesn't recognize this charger and although it allowed for power and I could use my laptop, it would not charge the batter. 100% fit is accurate but whether or not the computer accepts it is a different story

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not satisfied with product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charger tips didn't fit my dell laptop correctly .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this charger for my work laptop and it would not charge the battery. I ended up taking it back. My Dell computer did not accept that charger. I tested it on other coworker’s laptops and it would not charge theirs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service given wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took computer into best buy to b sure the cord would fit. Sales person assured me it would and it didnt. Went back a second time was given another charger and that did not fit not 1 time did the sales man check the plug to the computer I had with me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not include samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I lost the charger for my Samsung laptop. The box reads "additional complementary tips available if yours isn't included " so I went back to the store and they still didn't have the tip.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your day to give us your feedback on this charger. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    ADAPTER TIPS DIDN'T WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADAPTER TIPS DIDN'T FIT. SAID THEY WOULD SEND CORRECT ONE BUT AFTER GIVING THE THE COMPUTER MODEL NUMBER AND THEIR ADAPTER MODEL THEY SENT A TIP THAT FIT COMPUTER BUT NOT THEIR ADAPTER CORD. RETURNED THE ITEM.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Don.

      I really apologize for this situation. While we try to make our adapter as compatible as possible it is very unlikely that it will be compatible with every single model of laptop out there. If you received a tip for your laptop, but it didn't fit the charger, is possible that this specific model was not the correct one for you. Please, contact us on the link below my signature for further orientation on this.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia