Customer Ratings & Reviews
- Model:
- NS-PWLC591
- SKU:
- 5202025
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Universal 90W Laptop Charger's broad compatibility, performance, and ease of use. The price point and charging speed are also appreciated by users. However, some customers have noted concerns about the fit within the computer port and the reliability of the connection.
This summary was generated by AI based on customer reviews.
Didn't have the right connector for a Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have the right connector for a Lenovo laptop.
No, I would not recommend this to a friendDoes not fit new Asus computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this a 1 star because I literally had the computer in my hands when I asked the electronics guy which charger would work and he slowed me this "universal" one. It didn't fit...
No, I would not recommend this to a friendDidnt use it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get to use it. I bought it but I had to return it because it didn’t have my adapter.
I would recommend this to a friendNot the right size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box indicated that it would have the size plug I needed (there were many inside). My size was not there and we have to order it online and hope it's correct when it arrives. Should have returned it.
No, I would not recommend this to a friendJunk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive and does not last long. These adaters do not fit right in the computer. Using the correct numbered adaptor.
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad swore it would work for my device but it didn’t..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Universal 90W Laptop Charger. We appreciate your feedback and are sorry to hear that it didn’t work for your device. Your input is valuable to us, and we will take it into consideration as we strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-universal-90w-laptop-charger-black/5202025.p?skuId=5202025
Terrible product. NOT universal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to buy a separate tip for my Dell laptop. Another $20. And my computer won’t recognize this charger as a valid accessory because it’s underpowered
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jglo.
I certainly apologize about the situation with your Laptop Power Adapter. I understand how this can be frustrating and I want you to know that we can provide you with alternative for this product. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us.
Cesar G. - Insignia Support
Did not work for my dell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store associate said that this would work for my dell 17" inspiron laptop but none of the 5 connectors fit. Have to box it back up and return it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lonn,
Thank you for taking the time to review our AC Laptop Power Adapter. I understand none of the tips included worked for your laptop and that can be disappointing. We try to include the most common tips, but we may be able to find the right one for you. Please, reach out to us using the link below.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Dell laptop and I kept getting a charger error message and my computer wouldn’t charge with the original charger. I tried this one and got the exact same results.
No, I would not recommend this to a friendsold me the wrong power supply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the laptop was presented to them at Best Buy, they sold me a power supply, which would not run the laptop Correctly. Error messages popped up indicating improper electrical supply.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your experience with this AC Laptop Power Adapter. Please contact us so we can review and solve this issue: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
didn't fit in laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is getting a poor review because this didn't work with my computer. Best Buy didn't have a charger that fit in my Lenovo chromebook.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your Laptop Charger can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Will not charge Dell laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Note that this adapter will provide power to a Dell laptop, but will not charge the battery. Therefore, I do not consider this compatible with Dell computers regardless of what the packaging says.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time for reviewing this charger, I am sorry to read this was not able to charge the battery, please contact us at https://www.insigniaproducts.com/contact-us so one of our customer service specialist will be able to take a closer look at your case. Omar S. - Insignia Products Support.
It doesn't charge my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it but there is a big problem in it that it doesn't charge laptop's battery when its on standby. Moreover while working on laptop it can be used only as a power provider not a battery charger.
No, I would not recommend this to a friendUseless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Claims to guarantee compatibility but did not. Not even if they send a different adaptor. Waste of money and time
No, I would not recommend this to a friendOverpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product cost entirely too much. I was able to locate the exact charger that I needed on Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Universal 90W Laptop Charger! We understand that you're having issue with the price of the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not for every computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to use my computer. However I seen this at best buy and assumed it had the right one for my computer. I was wrong and out 56.00
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 90W universal charger. I am sorry to read that the tips provided did not worked with your laptop. Kindly contact us to be able to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Doesn't fit all devices.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this could have been a good product if it fit my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NCSunshine,
Thank you for taking the time to review our Insignia™ - Universal 90W Laptop Charger. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Laptop Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger would run the computer but not charge the battery if it was being used. I returned it because it was defective.
No, I would not recommend this to a friendDissatisfied with this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter continually comes off cable when attached to the laptop. Expensive cable for the quality. Would NOT recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 90W charger. I am sorry to read that you are having this type of inconvenience with the charger. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Did not work with my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the replacement charger Best Buy told me to buy for my Dell laptop and my laptop would not recognize the charger. I will be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi nickname,
The feedback that you provided is very much appreciated, I can assure you that this adapter is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support