Customer Ratings & Reviews
- Model:
- NS-PWLC591
- SKU:
- 5202025
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Universal 90W Laptop Charger's broad compatibility, performance, and ease of use. The price point and charging speed are also appreciated by users. However, some customers have noted concerns about the fit within the computer port and the reliability of the connection.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my daughter bought the universal plugs it was missing a plug that fit into the laptop. Best Buy needs to be aware of the merchandise they sell to the customers.
No, I would not recommend this to a friendDid not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to use on a computer and it would not connect. Not saying the product was not good cause could not use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Robin.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Power Adapter so we can determine alternative for it. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a charger for my HP Envy that my new pup chewed. This product didn’t last 6 months. What a waste of money.
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This universal charger did not have a head that fit my laptop. The box said my laptop brand was compatible, but apparently my model of the brand was not. Had to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you so much for your feedback on this AC Laptop Power Adapter. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products.
does not have a secure connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The universal connector does not fit properly causing me to get improper power to my computer. Now I am still going to have to spend another 70+ dollars for an HP charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for posting your review about this product, please visit https://www.tipconfigurator.com/bestbuy/#/search so that you can find the correct tip for your computer, Happy Holidays! Luis L. Insignia Customer Service.
Item less functional; not as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just didn't have time to return this item. It was horrible and not as portable as they claim.
No, I would not recommend this to a friendDidn’t fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost mine so had to get this but didn’t fit my laptop. Also box was very unclear. I returned it.
No, I would not recommend this to a friendDoes not fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger said it would fit an Asus laptop. When I brought it home it did not fit my Asus. I did read reviews and was under the impression it would fit. Had to return it.
No, I would not recommend this to a friendNot compatible with my Dell laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package says it is compatible with a Dell laptop but did not work with mine. Charged it first time. Second time laptop said charger was not going to charge my laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for posting this honest review of the AC Laptop Power Adapter. Please remember that one of the advantages of Insignia Products is the one year warranty that covers your device. Louie L. Insignia Products.
Wrong pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit Asus. Sadly I didn’t choose it but one of the employees. 69.99 for nothing .
I would recommend this to a friendDid not fit Dell Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Info with charger stated if none of the tips fit they would sent the proper tip at no charge. Tip arrived and it did not fit either. Returned to store for refund.
No, I would not recommend this to a friendBad buy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible buy. Correct attachment was not included and the website and contact number does not work. This is not worth any money. Do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you were not able to get the right tip for your unit. Please know that you can get in contact with us on the link below, and we will gladly assist you getting the right tip as soon as possible. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter has a connector that fits my laptop but it would only charge for a few seconds after connecting it. I will be returning this.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powered on my computer but did not register the proper amps as indicated on the power supply. As a result, my computer would not boot up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris.
It is true that we try to make our product as compatible as possible. However, we cannot guarantee that it will work with every single model out there as variables are too many. In case it's not the correct one for you, you can always take advantage of the 15-day return period Best Buy offers on every purchase.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item didnt work on my dell laptop. I kept getting error messages saying it was not a compatible connection. Waste of time. Returned the item
No, I would not recommend this to a friendPoor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the worker this would work for my computer and it didn’t I had to come back 3 times to get the right one
No, I would not recommend this to a friendnone of the connectors worked for my dell computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never use a "one size fits all" if at all possible. This did NOT work at all, after store employee assured me it would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our AC Laptop Power Adapter. I understand the tips included didn't fit your computer and that can be disappointing. We try to include the most common tips, but we would be happy to help you find the right tip for your laptop Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
It did not have the correct plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This multi connection device did not have the one I needed for my Lenovo laptop. The store associate said there was one plug in there that worked.
No, I would not recommend this to a friendMISINFORMATION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE INFORMATION SAID IT WOULD FIT MY COMPUTER MODEL IT DID NOT FIT AND I RETURNED IT FOR CREDIT
No, I would not recommend this to a friendDoes not charge my brand new Dell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit will act like a power cord when the battery is disconnected. It doesn't charge the computers battery. I'd return it, but my kids cat chewed the box.
No, I would not recommend this to a friend