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Customer reviews

Rating 4.4 out of 5 stars with 2569 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the Universal FlexView Folio Case for its durability and snug fit for 9" to 11" tablets. Many appreciate its functionality as a stand, the available color options, and the affordable price. However, some customers have noted that it can add weight and bulk, and in some cases, obstruct the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,569 reviews
  • Rated 1 out of 5 stars

    I didn't like this case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this case. The magnets would interfere with my tablet and I couldn't write with the pen on the tab if I had the case on it, the magnets would also turn the brightness down on the screen, and it just was a pain in the butt. I returned it and got my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was wanting. Strange design. I returned it the next weekend. Will not buy this again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our FlexView Folio Case for Most 10" Tablets, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Unsatisfactory purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because it did not include an opening for the camera lens. Useless with our iPads.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bulky, and doesn't fit right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is for multiple tablets, but is very cumbersome and hard to use. even with the instructions it is very hard to get the tablet to stand upright.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to share your thoughts about this folio case. We appreciate your feedback since it will help us know what can we change or improve on future models. Please know that if you have any question about your product, you are welcome to contact us on the link below.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Difficult to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was little disappointed about the difficulty in putting the tablet in the slots. The case felt flimsy and was not study enough to stand up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Becs.

      I certainly apologize about the situation with your Folio Case. The unit is designed to fit properly the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Non title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky, reading positions are not great, not easy to fold into reading position.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the case for most tablets. I am sorry to read about the inconvenience. We appreciate the feedback.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    This Was it terrible cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this at all I took it back for a refund once we put the tablet in there we could not get it back on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many choices was not happy gave it away wast of money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WandaH,

      Thank you for taking time to write a review our Insignia™ - Universal Flex View Folio Case for most 9" to 11" tablets - Black. We are working on improving our products and designs. We appreciate your feedback.

      Dina || Insignia Support || https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to figure out how to use this thing. Doesn't stand as expected and the instructions were not helpful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it as the elastic corners were too tight and kept the Samsung Tab A 7 tablet from operating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not fit the tablet it said was suppose to fit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad case for Tab5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad design, had issues with Samsung Tab5 fitting comfortably into this case. Tablet moved around too much in the case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our FlexView Folio Case for most 10" tablets. I understand it didn't fit your tablet comfortably and that can be disappointing. We are continuously working to improve our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Tablet case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the fasteners covers the power input, otherwise it's fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case did not fit my Amazon Fire 10 HD. The plastic clips for the corners were too large and covered the volume buttons and power button. The elastic was too tight to stretch all the way to the corners without danger of breaking the screen. Cover material was not very good quality. I returned it for refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While case fit purchased tablet, the magnets in case interfered with tablet operation

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Terr,

      We appreciate your feedback, it helps us to improve the quality of our products.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a very good case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's will do, but I don't really like it that much. It's too flimsy and not really as functional as I thought it would be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough for Samsung S7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't appear sturdy enough so I replaced it for another one. Universal = Not good for any

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the folio case. I am sorry to read that the case did not worked for your unit. We appreciate the feed back.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was alright, it fit fine kind of annoying trying to get it to stand how you want it though. The worst part about this case is it kept shutting the tablet off randomly the best buy advisor made no mention that this would happen he actually said it was a good case but it wasn't. I ordered a case off amazon and it works great for less money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clunky cover..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an easel it is OK. As a cover it seems cumbersome.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TeriG,

      Thanks for taking the time and effort to leave a review with ourInsignia™ - Universal FlexView Folio Case for most 9" to 11" tablets - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not happy with Insignia folio case for tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended add on to the samsung tablet, but it is much larger than the tablet and it is hard to fold.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the FlexView Folio Case. I am sorry to read that you are having issues with your product, keep in mind that you can take advantage of the return and exchange policy that your local BestBuy has. Please feel free to contact us at 1-877-467-4289 so we can review this information.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia