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Customer reviews

Rating 4.4 out of 5 stars with 2569 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the Universal FlexView Folio Case for its durability and snug fit for 9" to 11" tablets. Many appreciate its functionality as a stand, the available color options, and the affordable price. However, some customers have noted that it can add weight and bulk, and in some cases, obstruct the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,569 reviews
  • Rated 2 out of 5 stars

    Good case..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than the last one I bought from Best Buy. Its not really supporting or protecting my tablet at all.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      We appreciate your review on our FlexView Folio Case. I am sorry to read this case is not working as expected for you.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not for the tab A8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shut my screen off, maybe there was a setting to prevent this but didnt feel like checking i just know the tablet worked fine with out the case on an shut off every second the case was on

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chrisjames2008, Thank you for taking the time to leave a review of our Insignia™ - Universal FlexView Folio Case for most 9" to 11" tablets - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good quality for this item I don't really feel that its a good cover for the tablet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nkt as good as i liked. I returbed it because the employee told me to get the wrong size.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that our Universal FlexView Folio Case for most 9" to 11" tablets didn't meet your expectations. We apologize for the inconvenience and frustration caused by the employee's mistake in suggesting the wrong size. We appreciate your return and will make sure to improve our training to prevent this issue from happening again in the future. We value your feedback and would like to make things right, so please let us know how we can better serve you. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-universal-flexview-folio-case-for-most-9-to-11-tablets-black/6346724.p?skuId=6346724 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Holds the case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is mediocre, holds the tablet. That is all. Doesn't hold it upright to watch or view movies or photos.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Fair Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said fair only to be nice! Spend the extra $30 to get the better case. This was returned after 1 week of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    moms2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers pretty, easy to use, but hard to fit! needs to have a little more give in elastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the case looks nice however it keeps turning off the tablet. For my FIL to use the tablet i had to take it off the case. Its like the case was to tight for the tablet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dina!

      Thank you for taking the time to review ourInsignia™ - Universal FlexView Folio Case for most 9" to 11" tablets - Black. I understand how exciting a new purchase can be and how upsetting it is that it keeps turning off the tablet. that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Too many moving parts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bulky and just not what I wanted. I returned it the next day.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for letting us know about your experience with this folio case. Your feedback is very important for us, so we know if there is something that we can improve about this device. We know that you felt more comfortable returning the unit, but we hope that you give us a chance in the future and that our products meet your expectations.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    n/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this item for my daughter tablet she absolutely hates it because it locks her screen if she doesn’t hold it right it also makes it hard to hold and is not so comfortable in her hands.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunately, tablet did not fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was of nice quality and loved the color but in no way did my 10" tablet fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Happy customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this is supposed to protect the tablet. But I guess it is okay for a adult to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia-Universal Flex View Folio Case for tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia Universal Flex View Folio Case was not a winner for our new Samsung tablet. The case has way too many magnets. It would cause the unit to constantly shut off. The Geek Squad finally discovered the problem. Go with a Samsung case. Problem solved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did return this item. Was not impressed with the fit for my Samsung Galaxy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet case problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the case because it interfered with the operation of my new tablet. The Geek Squad checked it out and when the tablet was in the case, it would not work but when they took it out of the case the tablet worked just fine. Not sure what caused this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Tablet covet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet closure turns the tablet on/off. Had to switch to a different product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mike!

      Thank you very much for letting us know about your experience with the Insignia Folio Case. I'm deeply sorry to read that the case would turn your tablet on and off. At Insignia we love to learn from the best source, you, our customer. So rest assured that we will be soon fixing this design issue so we can keep offering you the best products for the best price.

      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tablet case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product squeezed my tablet so tight that it would cause it to shut down on its own. Bought a different case and my tablet works perfect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much money not very flexible to big if i say so and i do

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover works good for what it is but with my tablet it messed with the stylus.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best case for a iPad had trouble with the screen

    No, I would not recommend this to a friend