Customer Ratings & Reviews
- Model:
- NS-HPUSBC23
- SKU:
- 6512512
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Comfort
Rating 4.4 out of 5 stars
- Value
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the USB-C Wired Earbud Headphone for its amazing sound quality and comfortable fit. Many users appreciate the product's value for its price and compatibility with various devices. However, some customers have noted concerns regarding the bass, volume, and battery life.
This summary was generated by AI based on customer reviews.
Didn’t expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too satisfied, the plug into device not satisfied.
No, I would not recommend this to a friend- Cons mentioned:Volume
Really expensive for what they were
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre a pair of cheap earbuds, they arent very loud but they do the job they were intended
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest feedback on the Insignia USB-C Wired Earbud Headphone. We appreciate your candor and understand that the sound quality may not be what you were expecting. While they may not be the loudest earbuds on the market, we're glad to hear that they do meet their intended purpose and get the job done. If you have any specific suggestions on how we could improve our products, please don't hesitate to share - we value your input and are always looking for ways to enhance our customer experience. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-usb-c-wired-earbud-headphone-black/6512512.p?skuId=6512512
Overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I wish Best Buy would sell Samsung wired USB-C headphones
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are fine for a cheap pair to keep around for just in case
I would recommend this to a friendOverpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also expensive and can purchase elsewhere for less with same quality
No, I would not recommend this to a friendFine for phone calls only
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music quality is muddy at best. Fine if you need something in a pinch, but not a long term solution. Phone calls are fine on them. If you need a backup you hope to never use, maybe. But I’d go for something a bit better if you can.
No, I would not recommend this to a friendYou wanted a review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total crap, but better than the $250 Samsung ear buds................................... .....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JohnP, for sharing your candid experience. We’re sorry to hear the earbuds didn’t live up to your expectations, we always welcome feedback that helps us improve. Tine | Insignia Support
Broke immediately
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for 1 week and the ear piece came off!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Damage?!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones may have possibly damaged my phone. While great sound which they can be turned up very high my phone port stopped functioning!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MercedesC,
Thank you for taking the time to review our Insignia™ - USB-C Wired Earbud Headphone - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Either it's the cell or the headsets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It delays in connecting and sometimes does not connect at all. Sometimes it switches frim head phone to regular phone as if therebis a weak connection. I can feel lil electrically popping in my inner ear occasionally. Maybe it's the phone causing this cause I have tried 3 brands and they all do the same and eventually stop working. This one has stopped connecting and I've had it less than a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - USB-C Wired Earbud Headphone - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it but the truth is that it doesn't sound at all jien and I had to return them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ErickI,
Thank you for sharing your feedback about the Insignia™ USB-C Wired Earbud Headphones. We're sorry to hear that the sound quality did not meet your expectations and that you had to return them. We understand how disappointing it can be when a product doesn't perform as expected.
Your feedback is valuable to us, and we will look into this issue to improve our products. If you need any assistance or have additional concerns, please feel free to reach out. -Emman | Insignia Products
Stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working after a month of usage. Wouldn't recommend to buy.
No, I would not recommend this to a friendPoor Microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound but the microphone is terrible. The sound often cuts out.
No, I would not recommend this to a friend
earbuds
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.even though there insignia..not to bad..but expected little better.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, I am happy to be of service. Please keep in mind that in the event you need further assistance, I am always here willing to help you.
If you have further questions, please feel free to reach us via phone or email. You may also visit our website for more product information: www.insigniaproducts.com/support
Insignia Support
Shella
Did not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. I tried at home, I tried on the bus.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that our product didn't work for you, whether at home or on the bus. We appreciate your insights and will use them to improve our products and user experience.
- Carl | Insignia Products
You get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work. You get what you pay for if your lookinv for better spend more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We really appreciate your feedback on this Insignia™ - USB-C Wired Earbud Headphone - Black, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Insignia Support
Shella
www.insigniaproducts.com/support
This thing was broken when i bought it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned one because the one of the speakers wasn’t working i exchanged it for a new one that dont even work smh pure nonsense
No, I would not recommend this to a friendTerrible choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well from the get go and I was never able to really use, but couldn't return due to being on a tip.
No, I would not recommend this to a friendNot the greatest
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No not the greatest. It broke on me in less than a week. No audio in one of them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DaliaP,
We are very sorry to read that it broke in less than a week and no audio on both headphones. I know how inconvenient this must be to you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality never worked wouldn't recommend to anyone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AbdullahiA. Thank you for writing a review about our Insignia Wired Earbud Headphone. I apologize for the bad quality of this product and I understand that you will not recommend this. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285