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Customer Ratings & Reviews

Model:
NS-PU396CA-WH
SKU:
8896017
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Customer reviews

Rating 4.8 out of 5 stars with 4050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the USB Type-C-to-A adapter's compatibility with MacBooks and other devices, its ease of use, and its affordable price. Many appreciate its reliable performance and convenient size. While some users wish for a different cable length, the adapter is largely viewed favorably for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,050 reviews
  • Rated 2 out of 5 stars

    This ended up being the wrong product.Dont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would think this would be fine. But it was not the connector I needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy because macbooks do not have a USB port anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working as expected getting disconnected often

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be this was defective, getting disconnected often

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Malli.

      Thank you for reaching us writing this review. For this adapters we usually tend to find a quick an d easy fix. Please contact us at 1-877-467-4289 or send us an e-mail to  https://www.insigniaproducts.com/contact-us so we can provide you with the correct options.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Product did not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C type plug on the dongle was not able to fit into the port of a brand new MacBook Pro. It was the last on the rack and might have been a returned product from a prior purchase. I have not had problems with this brand in the past.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but not work for what I want............ thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price .....i dont need to write a lot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for 2 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great after I got my new MacBook. Two weeks later, I needed my USB for school, and the adapter will not work. I made sure it wasn't my USBs and it's not. Will not be wasting my money on this again!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that your adapter is not longer working. I know how important can be an adapter while you are at school and I apologize for the inconvenience that this might have caused you, but please know that you can contact us on the link below at any time, and we will gladly assist you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Good and bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. But quit shopping at Best Buy. They aren’t giving you points for your Apple purchases or Beats purchases anymore. And yea...they didn’t tell you they changed their policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with the "knock off" version. I tried the cheaper version which was bout $10 and would not work with my microphone or phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our USB Type C to A Adapter. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia USB type C to A Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable too short..wish it were longer..I’d not realize it was so short..salesman didn’t not tell me how short it was.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product for picture transfers and unfortunately it didn’t work. Wasn’t for what we needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always unable to reach anyone over the phone and the chat online is so useless. I ordered 2 of the adapters and only received 1.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not OTG capable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product should be capable of OTG functions, but it's not. I'm not sure why because usb c products generally are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap is crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. I bought this to use with a thumb drive. It burned out the drive, making it useless. I've tossed it into the trash can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that I had purchased a cord with a usp port on the end but it does not fit. Will eventually return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad reception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is horrible! the connection is bad, the sound bad & I do not advise getting this product!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chris,

      Thank you for taking the time to share your review with us. I am very sorry to read about this situation. This does not seem like normal behavior so I would like for us to provide you with the correct options for your adapter by contacting us at the link below for further help.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work . I like to get my money back on This. I don't want it. I like to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    negative

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for 2 years and still haven't used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work with macbook pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with macbook pro. Return it and got an apple product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U can get 4 more plug ins for a little more this thing was janky

    No, I would not recommend this to a friend