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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the VCR Video Head Cleaner for its user-friendly design and compatibility with VCR devices. Many users have experienced improved performance and cleaner results after using the product. However, a small number of customers have expressed concerns about its effectiveness and have reported receiving broken or outdated items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 548 reviews
  • Rated 4 out of 5 stars

    Very useful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video head cleaner. My VHS recorder has not been cleaned in a long time. After using this head cleaner my VHS tapes were very clear. I would recommend this product to anyone that still has a VHS player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised they make these anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a VCR and the tapes don't play like they used to. I figured the heads on the machine needed cleaning. So I googled to see if anyone makes video head cleaners anymore & found this at Best Buy. It arrived very quickly & worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend maintenance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to add more fluid just to feel I used it correctly. Maintenance is favorable with older vcr since electronics are dust magnets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works - it's clean - it's mine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well enough - it didn't get stuck in the machine and cleaned the heads. - Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldskool head cleaner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vhs head cleaner to watch my old dvd videos Of my children and to watch video music box that i recorded back in the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school but still use my vcr. I did recycle thru a bunch of old tapes, funny they were important when taped but now no particular need for all. Cleaning the heads should make any future tapes better to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VCR cleaner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a VCR cleaner a long time and I was so glad that I finally found it. Not many people still own a VCR player since now it’s DVD’s. This cleaner will definitely satisfy my needs. The salesman was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vcr has not been used in a few years; heads were totally dirty and they were cleaned on first pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love old school products still love watching movies on my VCR and this product helps take care of my VCR keeps the tape head clean so I can enjoy watching my movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old school remedy..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use vhs for time shifting, you guys had one of the last one of these cleaning devices on the planet, cleared a head clog in seconds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Didn't work?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our VCR's until about 2 months ago. The last time I needed to clean the heads I tried using my old head cleaning cassette but it wouldn't work. So I bought a new one at Best Buy. Well it didn't work either. Not the fault of the new cleaning cassette. Turns out the VCR just got very tired and died. BUT the new head cleaning cassette really did work. Because of the sequence of these events we now have the Dish Hopper in every room. I call that a product that works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be doing the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be cleaning gunk off of the vcr heads. Price ok for the product. Adding shipping (because of corona virus) made it a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy to find a cleaner and it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have found this cleaner at Best Buy. Almost all other retailers don't carry cleaners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad that this product is available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that this product is available! It is very difficult to find products that are needed to use a VCR. Sometimes stores and sites forget that some people still have VCRs. Thank you Best Buy for offering these products to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, I still have a VCR

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes sure that I can still watch my older VHS tapes; and this thing cleans out the VCR for just that reason. No problems with play back on my VCR.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!

      I truly understand you, since I keep some of my VHS tapes and enjoy playing them every now and then. I would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    the old vcr is still working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more difficult to find the things we need for our old VCR such as tapes and cleaning solutions tapes are now a thing of the past and we are slowly installing some into our discs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not think I would find one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything being DVD or thumb drive I did not think I would find one. I am ripping old VHS to the computer before they can't be viewed. VCR was getting some lines. one pass and the lines are gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Head Cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to clean an old VCR that would not play my old VHS tapes, but I could hear sound. After using this device a few times the tapes started to play as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaner does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job of cleaning dirty vcr heads from hours of playback. Use only when needed or picture is bad, since frequent cleaner may eventually damage the rubber heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ancient but does what it's supposed to.,.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a relative. Best Buy is one of the very few places left to find one of these. The person I purchased it for seems very satisfied.

    I would recommend this to a friend