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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the VCR Video Head Cleaner for its user-friendly design and compatibility with VCR devices. Many users have experienced improved performance and cleaner results after using the product. However, a small number of customers have expressed concerns about its effectiveness and have reported receiving broken or outdated items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 548 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    VHS head cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Put a few drops of cleaning fluid in the hole in the cassette (it's on the label side of the cassette) and play the cassette for a few minutes. Done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Still works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My VCR was skipping and stopping. I ran it through 2 times and the movie played until the end,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Finally Found This!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many tapes and new my machine needed cleaning but these are almost impossible to find. Best Buy has it and it works perfect! Thanks again guys!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cleaned up my VHS player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my exercise videotapes had lines going through it. When I used this video cleaner just one time, the next day the same tape played perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans heads not the tape path

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item cleaned the tape heads just fine, but not the tape path. Had to use long stick with cotton on end to try to reach rollers,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Three Strikes Out-Don't Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of product, product was damaged- both internal and external plastic parts of VHS tape were shattered. Cardboard packaging is not able to maintain integrity of product. Exchanged for new product. Second purchase of product, cardboard packaging in perfect condition, but VHS tape would not operate due to loose plastic shards internal to VHS tape rattling around. Exchanged again. Third purchase of product, finally got one that worked in VCR, no broken plastic, easy to use but product did not clean up the dirt on VCR that creates video static and sound distortion. Crappy video still crappy. Conclusion- TOTAK JUNK. DON'T WASTE YOUR TIME OR $$ in buying this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to run it many times before I saw a difference as opposed to the directions which supposes 1-2runs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    video cleaner in the 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It's been a while since i used one. Wasn't sure if these were still around.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Past Shelf Life..

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it was a poor cleaner or old just that it was past its shelf life.. but no real difference after using this product so kind of a waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vcr

    Rated 4 out of 5 stars

    Glad they still make this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my dad would have to throw out his VCR player but this saved the day!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 1 out of 5 stars

    Worked, but then...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the product and i wiuld say it made a difference in cleaning the vcr heads. Attempted a second cleaning but then the cleaning line snapped. No longer usable after one use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Cre1200.

      I definitely understand that this situation you had with your HDTV Antenna can be frustrating. Nevertheless, I would like to correctly troubleshoot your product since over the air signals can be tricky at times. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    typical cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked for product without liquid. this works but a hassle applying the liquid whenever you clean

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vcr

    Rated 5 out of 5 stars

    Great cleaner for VCR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find out that Best Buy had this for sale. It works perfectly and was just what I needed for my VCR.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for cleaning VCR heads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it often for best results to keep VCR operating at it's best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received was broken. Never had a chance to use it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Needed a vhs head cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job on a vhs player that wasn't used for years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for cleaning Tape players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tape player picture was not very clear, but after using the cleaner the picture was much better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VHS Head Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently my VHS device abruptly lost the ability to make a recording. The message displayed said "please clean heads." So I went to my convenient Best Buy store and got an affordable cleaning kit, came back home and followed the directions. There was no change. I did five treatments, but could not get the tape to record. Aha, I thought. The tape is bad. So I took out another tape, set up and recorded a short one-minute test. When I switched to play back, I got the same request to clean the heads. Same story for three different tapes, all of which worked the previous week. My recorder is a mid-level Panasonic that mostly just sits except for the holidays, when there are specials we want to record, or during the NCAA basketball tournament. Very disappointing result, but I didn't return it because I had used it and it was not expensive. I'll just chalk this one up to failure.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to review this product. For additional questions or comments that you may have, please get in touch with us at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been looking for some thing like this and it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Head Cleaner for VCR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this several times, after experiencing problems with the VCR. Easy to use. Worked well.

    I would recommend this to a friend