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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the VCR Video Head Cleaner for its user-friendly design and compatibility with VCR devices. Many users have experienced improved performance and cleaner results after using the product. However, a small number of customers have expressed concerns about its effectiveness and have reported receiving broken or outdated items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 548 reviews
  • Rated 4 out of 5 stars

    Did what I needed it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good to help VCR run better. VCR was not running clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school - works well keeping the heads clean in my vcr's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia-VCR Video Head Cleaner-White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VCR head cleaner works great. I would buy this product again for the price. This item is hard to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to find item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find these anymore. If you still have a tape library and an old player, this will keep it clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    used three times would not rewind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have returned product but 30 days passed before last use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my VCR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My VCR had stopped working properly. I had to use the Head Cleaner three times - but now it works!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work on my vcr.I don’t know if it is the vcr fault ;I thought that the cleaning tape would make it run smoothly again,but it didn’t;I still cannot the vcr at this point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VCR....what's that ?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do much to clean the heads of my VCR ( yes I still have one ). Jammed up after second use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This item was defective from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so pleased that the Best buy customer department made it right by letting us return this item for a full refund. We are still loyal customers due to their wonderful customer service at the Riverdale store!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to find this anymore Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do.... Hard to get the VHS anymore

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VCR Video Head Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was over priced! It got caught in the VCR multiple times! I had to literally open the VCR to get it out!!!! Not happy with Insignia!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our VCR Head Cleaner, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Avoid like the plague!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product jammed repeatedly and never worked as advertised. Most reviews seemed favorable, so I may just have gotten a lemon, but I cannot recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vhs tape head cleaner worked great on the vhs player

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product twice and then it self-destructed. The tape got all tangled up in the cartridge and it is unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vhs c adapter is perfect and works great on my vcr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tape Head Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 5 stars - Got the cleanest heads in town !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased this tape before and was not working well so returned the tape a week ago and got a new one but it's still not working. So I can get my money back or get a gift card for this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had old vhs tapes that work in anoter vcr player , when i cleaned the other one the tapes got eaten up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money! There was no tape movement when the VCR play button was pressed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Skl24,

      Our customers feedback is our priority , I understand what you're going through, buying a head cleaner that doesn't have tape movement can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't Work Welk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know that it improved or cleared the video heads very well. Videos still don't play well and audio drops out.

    No, I would not recommend this to a friend