Customer Ratings & Reviews
- Model:
- NS-PWME20
- SKU:
- 6350970
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the Vertical Ergonomic Wireless Optical Mouse as ergonomically beneficial, significantly reducing wrist discomfort for many users. Its ease of use and affordability are also frequently praised, although some find the size unsuitable and report occasional issues with the left click button. While the battery life receives positive feedback, concerns exist regarding the lack of Bluetooth connectivity and tracking inconsistencies on certain surfaces.
This summary was generated by AI based on customer reviews.
Pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. It has caused a lot of pain in my hand and arm. I got two of them and wish I could return it
No, I would not recommend this to a friendThis is not a Bluetooth mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bet this is a fine mouse, but the listing says it’s Bluetooth which is categorically false. It comes with a usb and cannot he used without it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We appreciate your feedback about this wireless optical mouse. Since there is no wire that goes from the mouse to the computer, and the communication is via Bluetooth, this mouse is consider wireless. The dongle that comes included with this mouse, is what allows a connection between both devices. If you have any question about this product, please know that you are more than welcome to contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Uncomfortable
Jordan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable, no flexibility and awkward feeling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jordan,
Thank you for taking the time to review our Vertical Ergonomic Wireless Optical Mouse. I understand you found it uncomfortable and that can be disappointing. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Disappointment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tracking on this mouse is glitchy and not consistent. Hopefully can get $ back.
No, I would not recommend this to a friendreturned!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse buttons were sticky and hard to press. Was not happy with it and returned
No, I would not recommend this to a friendWithout wireless conector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn´t came with the wireless conector. I can´t use it.
No, I would not recommend this to a friendIt's not ergonomic for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hurts my fingers after using it for a few minutes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless optical mouse. We appreciate the feed back of the mouse. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ergonomic
Great mouse but beware re USB port description
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day 1, Great mouse so far, feels much more comfortable and natural than a regular mouse and this thing glides so smoothly over my desk!! I thought it would take time getting adjusted to a vertical mouse like this but felt comfortable using it within the first 10 min. I actually feel more in control with this mouse versus a regular one. The one thing that will take getting used to is the fact that the mouse is so tall, when you are swinging your hand to it after typing on the keyboard, the side of your hand hits the top edge which is pretty high up there and the mouse moves. After typing, you've gotta swing your hand/arm higher than usual to catch it at just the right place to avoid violent contact lol. Will take some time to get adjusted, but shouldn't be an issue. The reason I'm a bit annoyed is because the description said this mouse will wirelessly connect to your computer without taking up a USB port (still in the description as of April 30 2020). So, I thought it was a Bluetooth mouse without a nano receiver, but if you continue reading the description you will see the USB receiver listed in "whats included." I guess I overlooked that "whats included" section and only read above where it says "connects wirelessly and does not take up a USB port". Beware, don't make the same mistake!
I would recommend this to a friend - Pros mentioned:Wrist pain relief
No More wrist pain! fantastic product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse saved my wrist! I was having pain before getting this vertical mouse as well as a split keyboard and voila! No more pain whatsoever. Works flawlessly, installed easily. No lag. The charge lasts a very long time. I love that it does not take batteries. Took some getting used to since it feels weird at first but I LOVE this and would not go back to a traditional mouse. I tell everyone I know about it so I guess I highly recommend this mouse! LOL
I would recommend this to a friend - Cons mentioned:Durability, Left click
Left Click Malfunction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse seemed to work for a while (3 months), and then I started having problems with the left click. I thought it just needed new batteries, but the issue was not resolved. This seems to be a reoccurring issue from looking at the other reviews. If you don’t want to replace the mouse every few months, I’d suggest looking for another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Wireless Mouse, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Connection
This is NOT a bluetooth mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item description is wrong. This mouse is connected by a nano receiver and is not bluetooth. Therefore, in direct contradiction to the item discrption, it does take up a USB port in your computer. If you're looking for a bluetooth mouse, this is not it. Very disappointed I went through the trouble of purchasing only to be subject to deceptive advertising.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ryan,
I know how disappointing it is when our devices do not meet our expectations. We tried our best to provide the most accurate information regarding the connectivity of the mouse, however we will take your feedback in consideration to ensure that we provide clear features on our device. Please feel free to get back in touch with us at the link below for any help you may need with your mouse.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Excellent Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this mouse as it was the most cost effective ergonomic available. Good quality and works well.
I would recommend this to a friendFALSE ADVERTISEMENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FALSE ADVERTISEMENT. This product specifically says you don't need a USB to connect the mouse to your computer. It does. That was the entire reason I ordered this product. Now, I have to go order an adaptor or I may return this since it's useless. Highly don't recommend this product or anything from BestBuy since they like to lie.
I would recommend this to a friendLeft Click Does Not Work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse and it worked well for a week and suddenly the left click stopped working. Apparently, I am not the only one with this problem. Others have faced the same problem with this product.
No, I would not recommend this to a friend