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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the noticeable improvement in water quality and the ease of installing this water filter for select Insignia refrigerators. Many appreciate its compatibility with their appliances and find it performs its function adequately. Positive feedback also highlights the filter's reasonable price point and the perfect fit for their refrigerators.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 235 reviews
  • Rated 4 out of 5 stars

    Water filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter awesome service from best buy will continue to use this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIVED ON TIME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A FLITER- IT CAME IN THE MAIL BEFORE MY FRIDGE WAS DELIVERED SO ALL WENT WELL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad ice make though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to use thank you good good good good good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than other places like Amazon. Love it and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly as described and just what I ordered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a good delivery. It was on time a the day it was suppose to arrive it did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but cost has risen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter works well to eliminate the chlorine smell and taste of city water, but the price has increased to almost make it cheaper to buy bottled water.

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 1 out of 5 stars

    Works great; unfortunately never in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The filter itself works great. However, Best Buy is the only avenue to purchase this filter, and it seems they don't want to keep it in stock. Somehow I lucked out and was able to snag one a few months ago but it hasn't been in stock since. I honestly would not have purchased the Insignia refrigerator I also purchased from Best Buy had I known it would be this hard to get replacement filters.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the water filter. I am sorry to read that you have not been able to locate them in-stock. We are working very hard along side with Best Buy to have them available in every store as soon as possible.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, water goes right through unfiltered

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water Filter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this is not the correct water filter that I needed for my fridge. Therefore, I have exchange it for another.

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 2 out of 5 stars

    The longest purchase of a water filter ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it took 8months to get one instock or purchase 1. The change filter mode never stopped flashing even after putting new filter in?????

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the water filter. I am sorry to read that you had to wait for a long period of time to obtain a filter. Kindly contact us to be able to assist you on the installation.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but its hard to get it and need to pre plan to gave it 6 months earlier

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement filter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be used as a replacement in 6 months. Not currently in use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water no saw total clear, I don’t know it is good filter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is still in the box. Waiting on refrigerator that was on same order. refrigerator was in stock on 1/2 and we have set up 6 delivery appointments now and Best Buy has not shown up or called yet. Just have to keep going on line and rescheduling. Customer service is a joke. Wouldnt ever recommend using ever again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TomO,

      Thank you for writing a review about our Insignia™ - Water Filter for Select Insignia Refrigerators - White. I apologize for the inconvenience that you have been going through. We would love to assist you further! Please feel free to contact us at the link below.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Crappy filter for a crappy fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had known at purchase that I would only be able to get new filters thru Best Buy I wouldn't have bought this awful refrigerator. Refill orders are never on time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DavidJ,

      Thank you for writing a review about Insignia™ - Water Filter for Select Insignia Refrigerators - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tried to cancel order!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceling an autoship order doesn’t appear to be an option on this site! So frustrating!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LisaB,

      Thank you for taking the time to review our Insignia™ - Water Filter for Select Insignia Refrigerators - White,we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful did not fit and had to return. So dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Insignia™ - Water Filter! We know how frustrating is that your unit that will not fit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Irene
      www.insigniaproducts.com/suppor BBY-ExBrand_Insignia

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Insignia Water Filter Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this water filter replacement for our Insignia French Door refrigerator. It works great. What we are not so fond of is the refrigerator stops making ice cubes when it needs a new water filter. It took a few water filters to figure it out and we almost made appointments for service calls thinking our refrigerator was broken. Luckily now we have learned. Hope this helps others. The filters are not cheap!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    MIKEVANDERPLAATS*13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACT REPLACEMENT FILTER EASY TO INSTALL. WORKED GREAT.

    I would recommend this to a friend