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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 185 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers value this water filter for its affordability and the quality of water it produces. Many appreciate the ease of installation and the filter's compatibility with their refrigerators. Positive feedback also highlights the filter's performance and user-friendliness. The product's excellent fit is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 185 reviews
  • Rated 5 out of 5 stars

    water filters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I change my water filter in my refrigerator every 3 mos you can't beat the price that best buy charges

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the LG filters but decided to try the Insignia brand due to price. Installed one and it worked great for a couple of days and then started marking a loud noise when water was going thru it. Took it out and tapped it a couple of times and then reinstalled. Once again it worked for a day and then started making the loud sound again. Just buy the LG brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good price and good value. Easier to get from Best Buy than other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great water filter for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter for my refrigerator water system works perfectly. Will certainly purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as well as the LG Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is an excellent replacement for the LG brand at a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works just a good as the LG filter, but costs less! Good buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a needed item for our refrigerator. Easy to get online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can tell the difference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Will buy again as a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy brand is a perfect price for a necessary item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have no problem with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price I have been using them for a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good price. Will purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought 2pack, and neither worked!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG told me that the washer seals do not match up. Could get no water pressure to door fill spout!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought thinking a a good deal not quite. Does not work well water has bad taste would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was sent the wrong filter and havent had time to take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was very disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the Insignia filters were going to be great. I ordered two in one package deal. One came with the plastic bag opened. The other came with this fine blue powder all around the nozzle. I ordered another one to replace it...it also had the blue powder. I was not impressed at all with anything I received from Insignia.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I apologize about the packaging issue there was with the product, I'd just like to remind you that you can always take advantage of Best Buy's 15 day return/exchange policy of the product was not completely to your liking. Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Leaves a funny filter taste in water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves a funny filter taste in water, only buy the orginal factory

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work at all! Very disappointed. Especially since we bought a 2 pack! Wasted money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there, I'm sorry to hear your Insignia water filters have not been able to fully fit your needs. While your feedback is really valuable for us, please keep in mind most of our products come with a limited warranty that you can always take advantage of if necessary. Please contact our support team to learn the details. - John Insignia Customer Care. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tastes Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water has an after taste and is not like the original. Totally sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filters are $$ for refrigerators. These happened to be on sale when I needed to replace mine. They were half the price of the name brand and I can see no difference in them. They work great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fine Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. This product fits our refrigerator and works.

    I would recommend this to a friend
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