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Customer Ratings & Reviews

Model:
NS-CAHBTEP02
SKU:
5989602
Your price for this item is $14.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 1000 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, battery life, ease of use, and the affordable price of these wireless earbuds. Many appreciate the comfortable fit and convenient Bluetooth connectivity. However, some users noted the volume could be improved, and a few experienced issues with charging or found the bass lacking. Other minor concerns included the size and placement of the controls and the range of the Bluetooth connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,000 reviews
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok quality. The cord is heavy due to the volume control piec on line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for being insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase, always buy the protection plan!! They last 7-8 months top!

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Great headphones for starting out with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Not a lot of bass or treble to be heard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price if only comes in pink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it . Well recommended it to family. Bought it for my kids and husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless head phonesi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have 2 pairs One i keep at work One I always have in my purse for those special need to have me time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get used to charging it every day, if you use it all day every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannotv remember

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks you so much for this goods,................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the ears. Sound is average. A nice replacement pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Recipient really loves them! Says that these have a better sound and fit quality than the ones it replaces. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need longer battery life but not bad for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds for everyday use,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my granddaughter and she likes using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds. So pleased with them. So glad I purchased them. What a great buy they were. Made my day. Yea, hooray! Happy for my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia Eerbud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Earbud is not fully wireless! but can be called cord less. The picture speak for itself! (no direct connection needed). Must have Bluetooth to operate. lt does not come with carrying case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Alicss.

      I would like to express my concern about your experience with this Headphones. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    U get what you pay for!! $15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U get what you pay for!! Over all quality: 2/5. Not happy with the product. Not comfortable. Doesn't hold charge very long. Looses connection unexpectedly. There are better headphones at Target.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nick, We appreciate you taking the time to provide your feedback about our Wireless Headphones. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, you get what you pay for, they have a good range too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and small earpiece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give this to my niece for her travel and on the job, where she use on for her daily needs. Great piece

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Microphone does not work in call

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only work when connect to a phone to listen to music. When I try to use it call somebody, it keeps disconnecting. And the first time I connect to a PC, it works. But the second time, it just keep disconnecting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello GGGG,

      Thank you for taking the time out of your day to give us your intake on the headphones, I understand that this can be very frustrating. However, I must say that these headphones have many features that control it and can be changed. Please contact us at Insignia so that we can see if anything can be done to fix the issues that you are having.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great deal of the day buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on the deal of the day where I check out every day. been fortunate to find some great bargains there. this is another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Nice but not great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 but only opened one. It’s easy to charge and set up. It’s an extremely convenient set. Not great sound quality which is #1 for me. I’ll most likely be returning.

    No, I would not recommend this to a friend