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Customer Ratings & Reviews

Model:
NS-CAHBTEP02
SKU:
5989602
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Customer reviews

Rating 4.2 out of 5 stars with 1000 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, battery life, ease of use, and the affordable price of these wireless earbuds. Many appreciate the comfortable fit and convenient Bluetooth connectivity. However, some users noted the volume could be improved, and a few experienced issues with charging or found the bass lacking. Other minor concerns included the size and placement of the controls and the range of the Bluetooth connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,000 reviews
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The get the job done, still not sure how I feel about them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good 4 little ones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It served its purpose didn’t last long as expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For that price not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that bad . Not used much so far all is good for small used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Muffled and distorted

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an insignia home speaker and it's has great sound quality however, these headphones are a weird size and pop out of the ear sometimes and the sound is muffled and distorted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for going out on a jog, or just sitting around the firepit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would try this brand the sound quality wasn't that good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people have trouble hearing me, but it’s ok for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good for a simple gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not very high-priced, and it's not cheap. It's perfectly priced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale, so I can't complain too much, but these are not very comfortable to wear for any decent amount of time. The way the sit in your ear lets in a lot of outside noise. I usually buy ear bud type headphones, so I'm used to how they feel, but I would not recommend these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. It was a gift for my son and he likes them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fit, but they don't hold a charge as long as I wish.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them and upgraded to Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to save a little money and go with these cheap alternatives, and ended up returning them because the sound was shorting out on one side. Luckily got full refund in form of credit which I used to get some Apple Air Pods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. I found them on sale as a back up. Nice for listening to podcasts but not really rock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as good as i thought it was going to be. fit not bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not work unfortunately. They didnt stay charged more than 20 mins, the volume was soooooooo low, they would continuously cut off. Dont waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We understand that having this type of issue with your headphones can be disheartening. Please know we would be more than happy to assist you if you contact us on the link below.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for music but poor quality for phone calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife because she has mentioned wanting bluetooth headphones and she's not as picky as I am. I set them up for her and after a few days I tried them for myself. They sounded terrible. I told her I would take them back if she wanted and she did not protest at all. They paired well but they look and feel cheap and the sound from them was worse than a $5 pair of convenience store headphones. You can do better than this Insignia.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 2 weeks. I was able to go move across my apartment without static or anything cutting out. Now, I have to be next to my device so it doesn't cut out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to charge it but it won’t. It blinks red everytime I plug it and then it’s stop for 5 seconds. Anyone can help me?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Song!

      Thank you for taking your time to write a review about our Wireless Earbud Headphones. We know how frustrating is when your headphones are not charging, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    They broke down too quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them very carefully for just 4 days. (Carefully cause I know how it is with little headphones) that however wasn't enough to keep one of the buds from going quiet. I had to return them.

    No, I would not recommend this to a friend