Customer Ratings & Reviews
- Model:
- NS-CAHBTEP02
- SKU:
- 5989602
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, battery life, ease of use, and the affordable price of these wireless earbuds. Many appreciate the comfortable fit and convenient Bluetooth connectivity. However, some users noted the volume could be improved, and a few experienced issues with charging or found the bass lacking. Other minor concerns included the size and placement of the controls and the range of the Bluetooth connection.
This summary was generated by AI based on customer reviews.
Phone calls aren’t heard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person on the other end of the phone call can barely hear me talking. Headphones shut off if not being used so inbetween calls or usage waiting for another call.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us
Not very good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These stop to function after couple of months. They could have be been better but I guess you get what you paid for.
I would recommend this to a friendNOT WHAT I THOUGHT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't not worth the charge. They are not loud but you can hear and talk on them. Unfortunately, the left side stopped working quickly.
I would recommend this to a friendNot a good idea - returned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If not moving around a lot, having it hanging there is okay, But if you want to fast walk around, or to jog, you would hate it - very annoying. Bought it, returned it in 24 hours.
No, I would not recommend this to a friendYou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally just buy insignia cords for my iPhone & they are good. Recently My Bluetooth headset broke and i needed something to replace it. I wasn’t expecting these to be a High quality headsets used for music I only wanted to use these for calls until i replaced my old set Unfortunately the mic on these sucks! Not a good buy so i returned them
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Moderate use, decent price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to relative and she likes them. Easy to setup, average quality for the price point.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking the time to share a review about your headphones. We want to thank you for your honest feedback, we will consider your comment to provide you with better quality products that fit your needs. Remember that if you have further concerns, to contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Little big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earpiece is a little big and the mic/volume control is to close to the earbud. Good for the price but would be even better is the mic was moved bac some.
I would recommend this to a friend- Pros mentioned:Sound quality
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++ product is great n sounds r perfect. We recommend
I would recommend this to a friend Not for runners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. These are not ideal for running, as the control panel is a little heavy and bounces around.
No, I would not recommend this to a friendok for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless headphones are ok to listen to music but not good quality sound to speak when on cell phone.
No, I would not recommend this to a friendYou pay for what you get
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaply made. doesn't last too long. Wire cut. You pay for what you get.
I would recommend this to a friendAuto shut off too fast and annoying.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They disconnect too quick if you don't play anything within about 10 seconds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to share with us what can we change or improve in this headphones model, so that it works best for you. We appreciate your feedback, and please know that if you have any question, you can contact us on the link below.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Insignia Wireless Earbud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made with cheap plastic. Sound quality so-so. It is not Bluetooth 5 technology.
No, I would not recommend this to a friendMediocre product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good quality for the price but ear pieces are too big compared to Apple ear pieces. Not recommended.
No, I would not recommend this to a friendWould not charge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not charge after 6 months contacted jnsignia and they have not contacted me back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Baller,
Thank you for taking the time out of your busy schedule to leave a review of the Wireless earbud headphones. I am sorry to read that you are having issues with charging the set. I do apologize for the inconvenience. Please help us by checking your INBOX or SPAM folder. There is a response time of 1-2 days. Kindly contact us once again.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Break all the time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate them they break all the time I have replacement coverage or I wouldn’t get again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thanks for taking time of your day to leave a comment about your headphones. We are sorry to read about the bad experience you are having with your headphones, we want to assist you with this issue. Please contact us by clicking the link below to review your case.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
- Cons mentioned:Volume
The volume is really low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is really low, I don't recommend this product to anyone.
No, I would not recommend this to a friend Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While comfortable, these headphones aren’t the money. They didn’t last longer than one month.
No, I would not recommend this to a friendNot a quality item
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire was loose and one of the earbuds was cutting out immediately the 1st day I got it . It was a black Friday deal so I didn't have time or energy to take it back. It didn't get better, cut in-and-out. After a few months of use the left ear bud stopped working entirely.
No, I would not recommend this to a friendDidn't like them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord kept getting in the way. I also couldn't hear out of it sometime
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JayD!
Thank you for writing a review about our Wireless Earbud Headphones! We know how annoying is that sometimes you can not hear through your headphones, and we apologize for this situation. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us