Customer Ratings & Reviews
- Model:
- NS-CAHBTEP02
- SKU:
- 5989602
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, battery life, ease of use, and the affordable price of these wireless earbuds. Many appreciate the comfortable fit and convenient Bluetooth connectivity. However, some users noted the volume could be improved, and a few experienced issues with charging or found the bass lacking. Other minor concerns included the size and placement of the controls and the range of the Bluetooth connection.
This summary was generated by AI based on customer reviews.
Used twice for workout - won't turn on, POS!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used twice for workout and tried to use for 3rd time and they will not power on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoeS,
Thank you so much for providing us with your review on this headphones, it pains me to hear that your headphones are not working after the third use. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.design and ergonomics poor; uncomfortable and poor audio quality. cannot recommend at any price
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for taking time of your day to leave a comment about your headphones. We are sorry to read about the bad experience you are having with your headphones, we want to assist you with this issue. Please contact us by clicking the link below to review your case. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Spotty reception - Returned for refund
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed earbuds & saw this as a good value. Unfortunately the quality was subpar. Returned them noting they did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I'm sorry you had to go through this experience with one of our products. I understand you had to return it since they stopped working. We wouldn't like you to go with this impression of us.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds too big. Would not stay in. Review gates that I pasted this comment so I have to add more
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time out of your busy schedule to leave a review of the wireless ear buds. I appreciate the feedback regarding the headphones. I will make sure to pass it to the correct department If you have any questions regarding this or any other Insignia unit kindly contact us. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great the first 2 days. Stopped charging after that. Returned and purchase the apple ones and couldn’t be happier.
No, I would not recommend this to a friendworst Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this Insignia Wireless headphones are the worst material terrible they were broken after 2 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Poblano,
Thank you for writing a review for our wireless earbud headphones. I am sorry to know that
you are experiencing this issue with the headphones breaking after only 2 days, I understand
that this can be really frustrating for you. In this case, I think that it would be convenient if
you get in contact with our team, they will try their best to help you out.
To contact our team, you only need to follow the link down below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Not worth it, even on clearance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shorted out after two weeks. Only used about an hour a day at the fitness club.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark!
Thank you for sharing your experience with our Wireless Earbud Headphones. We know how annoying is when a new product stops working as it was. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Terrible fit for any size ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable. Too big to fit in my ear even with the small tips on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rosaly,
Thank you for taking the time to review our Wireless Earbud Headphones. I understand you found them uncomfortable and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. Feel free to use the link below to reach us and we can check your options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste you money, ear buds fall out of my ear frequently and subpar sound quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I apologize to see that our unit is giving you troubles. Please allow us to help you fix this issue over this line 877-467-4289 for us to do something extra for you. We will be more than happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
SUCKED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. These never stayed in place. Might as well invest in some good ones.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend more on better wireless headset . These are trash . Giving them to my dog lol
No, I would not recommend this to a friendSound not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound out of these is very muffled, hard to even really understand the music.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jshad,
Thank you for taking time out of your day to review this product, we really do appreciate it. It pains me to hear that you are having this issue with the headphones. Rest assured, this should not be happening and it is very rare.
Please contact us at Insignia at 877-467-4289 for warranty assistance if applicable.
Brian C. -Insignia Support
Did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these. Would not stay in my ear & easily fell off onto the floor
No, I would not recommend this to a friendTotal piece on xxxxx
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need I say more. Really, I need to enter this many characters.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These did not even last 2 months. Sure the cost was low, but si was the quality
No, I would not recommend this to a friendDon’t waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a good by. To short on the neck and overall it’s just cheap quality.
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Bass
Shockingly good headphones for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get over how good these budget Insignia Bluetooth Earbuds sound! (Okay. They're not bass monsters. So what?) We bought a pair for my wife (who wanted them for a trip) and can't stand earbuds in the ear canal or over-the-ear varieties. Both scenarios literally hurt as in either form factor cause her pain as she has very sensitive ears. With the soft tips supporting placement in front of her ear canals, she said she could hardly feel them! She loves how light they are and to her, they sound great! Well I had to try a pair myself. I have to agree. For the first time in a long time, I'm really happy about a purchase of headphones. The last pair I got were from Shenzhen, China. That was a waste of $6. Bad design and bad sound. These are good at full retail price but watch for them to go on sale. Now if you'll excuse me, I have music and podcasts to listen to. Enjoy.
I would recommend this to a friend These earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not exactly a fan of these earbuds I don't recommend it to these.
No, I would not recommend this to a friendWorst ear piece
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this purchase. Did not last 2 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I am sorry to read that our Wireless Earbud Headphones stopped working so quickly. I completely understand your disappointment, so to make sure that you receive the proper help, I will suggest to get in touch with us at the link below to find an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
bad quality on materials
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad sound and bad quality on materials ... no satisfactory
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jesus,
Thank you for taking the time out of your day to provide us with your feedback on these headphones. It pains me to hear that you are getting these issues with the product and this should not be happening.
Please contact us at Insignia at 877-467-4289 for your warranty support, if applicable.
Brian C. Insignia Support