Customer Ratings & Reviews
- Model:
- NS-CAHBTEB02-BLK
- SKU:
- 5759924
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users also appreciate the affordable price point and the convenience of the retractable earbuds. However, some users have expressed concerns about the bulky design, occasional fit issues, limited range, and low volume at the highest setting.
This summary was generated by AI based on customer reviews.
Hardly works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They seem like they could have been a good pair of headphones. They connect easy but the connection is very poor. Used them for listening to music and phone calls while at work, phone would be in my back pocket with perfect signal and music would cut in and out along with phone calls. Tried charging it to full capacity to see if it would help to no avail.
No, I would not recommend this to a friendDidn’t work very long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am experienced with these type of devices and understand they are fragile. But these justbdisnt work very long.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Svspeed1,
Thank you for taking the time out of your day to provide us with your feedback on these headphones. It pains me to hear that you are getting these issues with the product and this should not be happening.
Please contact us at Insignia at 877-467-4289 for your warranty support, if applicable.
Brian C. Insignia Support
Awful Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for some lightweight Bluetooth ear buds with retractable wires and this seemed to fit the bill. Unfortunately they sounded awful. I’m not a picky audiophile and wasn’t looking for high quality sounds, but these sounded “tinny” with no depth whatsoever. They went back and I bought the Skullcandy version even though they don’t have retractable wires. Would not recommend this brand.
No, I would not recommend this to a friendthe sound is ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear phones even after being careful in taking care of them it is like clock work, every year you can be sure that they are going to go out, almost a year to the date. and when they are returned it so happens that they are not available. I would recommend these to someone if they have time to take them back for exchange.
I would recommend this to a friendNot user friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used these for one week before returning them to the store. They did not always connect and I lost several calls.
No, I would not recommend this to a friend- Cons mentioned:Fit
Buds fall out of my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Around neck great idea for a small head. Tradionsl headpjones fall off of my head
No, I would not recommend this to a friend Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth headset was horrible. Kept cutting out during phone calls, or sounding very staticky
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within months and I had to get a different pair
No, I would not recommend this to a friendI have to have them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to replace them every few months due to one of the buds going out.
No, I would not recommend this to a friendThe sound quality is not good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t hear well on them and when listening to music, the sound system is not good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Headphones. I am sorry the sound quality on these is not fulfilling your expectations.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Couldn’t hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t hear in them i had already been in the store to exchange two different times
No, I would not recommend this to a friendIt doesn't meet my needs I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt have noise cancelling and people always say it's a lot of noise in the background
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to answer phone with buttons on Bluetooth. Not great quality. Would not but it again.
No, I would not recommend this to a friendDo Not Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as a replacement for my LG headset. I purchased them, went to my car and opened them. They were so light weight as if they were plastic. The were so cheap looking and feeling. I immediately went back into the store and returned them. I decided to spend the extra money to get the more expensive LG ones.
No, I would not recommend this to a friendTemporary use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a week, earbud had a short. Loud vibrate around the neck.
No, I would not recommend this to a friendIt doesn't keep a good charge as described.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't keep a good charge. The light doesn't stay on to signify charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Stormy.
Thank you for taking the time to write this review. This is not at all how the product should be working and t would be important to validate it's warranty. Please reach us at 1-877-467-4289 so we can provide you with the correct options.
Alexander G. - Insignia Support
Problems staying connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not reccomend or purchase again did not stay connected missed calls
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I understand how disheartening it is for a newly purchased product not working as it should. I will like to make sure that you receive the proper support with this item, so I will suggest to contact us at: 877-467-4289 where one of our agents will gladly help you find an accurate solution for your issue.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Great for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not for me will not stay in my ear hear to much noise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Look,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Good for 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months then one of the earbuds pulled loose from the wires.
No, I would not recommend this to a friendDid Not Like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones shortly before I received my Samsung Galaxy Buds as part of a special promotion for the Galaxy S10. There is no comparison. The Galaxy Buds are the superior product. I returned the Insignia headphones. They did not sound that great, and they were not that comfortable.
No, I would not recommend this to a friend
