Customer Ratings & Reviews
- Model:
- NS-CAHBTEB02-BLK
- SKU:
- 5759924
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users also appreciate the affordable price point and the convenience of the retractable earbuds. However, some users have expressed concerns about the bulky design, occasional fit issues, limited range, and low volume at the highest setting.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not very good you can't up and down volume also not noise canceling.
No, I would not recommend this to a friendhave to replace every month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I literally have to replace these every month because they won't charge up
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not really a good buy. I wouldn’t recommend.
No, I would not recommend this to a friendConnection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with it connecting the light keeps blinking blue and red
I would recommend this to a friendBluetooth headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sou nd good with my cell phone when talking to someone.
No, I would not recommend this to a friendHeadset would not sync with phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset would not sync with phone I had. I purchased the headset and it would not sync so I went to Geek Squad for help. They tried to help but we ending up returning one for the same type. When I got the new one home it would not sync either. I returned the headset for a refund.
No, I would not recommend this to a friendJvc not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't last but 6 months I was very disappointed in them.I had to take them back. I tried to work with them I had to keep hooking them up they kept disconnecting as I had charged them up overnight.
No, I would not recommend this to a friendIt's not charging
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing doesn't has 6 months and I'm facing problems to charge it, it's not charging at all, so pay attention when you pay an expensive product, if it's really good...I always trusted insignia:but I start to change my mind about it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Fabi.
I am certainly sorry to read about your experience with this product. As you may know, it has a 1 year limited warranty from the moment that you purchased it, this is why I kindly ask you to contact us at 1-877-467-4289 so we can better assist you with it.
Alexander G. - Insignia Support
Not the best product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Buttons confusing. Poor audio!!
No, I would not recommend this to a friendPoor voice transferring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice is not going through the online meeting, I don't recommend, please don't purchase I think Best buy knows about the product quality so, that's why they put a discount on it, Legal scam
No, I would not recommend this to a friendNot enough control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is terrible. Sounds like you are under water. There is no way to fast forward or rewind while listening to music, no skip option. No option to mute during phone conversations. Very limited functionality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Elle,
Thank you for taking the time to leave your review on our In-Ear headphones. We certainly understand how important these are for you from comfort right down to quality. We are saddened to read that they did not meet up to your standards and expectations. We hope to improve our products for you in the future, we really appreciate your feedback on features that could be added. If at any point you feel that the sound quality is due to a manufacturing glitch, please do not hesitate to contact us so that we can assist you properly with this, we are here for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
A piece of garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to bring this item back to the store 4 times due to them stop charger I decided to ask for my money back and I was not satisfied with the money either I feel like I got screwed in a major way
No, I would not recommend this to a friendWould give minus star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor conductivity. Didn’t work most of the time. Directions did not have step by step instruction. Much of the set up was by trail and error. Time consuming. Difficult to sinc to my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jenn,
I am certainly sorry to read that you had this experience with your Wireless In Ear Headphones. Nevertheless, the unit should work without any problem. This is why I would like for us to review your situation and I ask you to reach us the contact link below for further help.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Volume is an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought 4 pairs of Bluetooth headsets and this is by far the quietest one. I don't know if its just mine or not but its like it doesn't react to trying to turn up the volume up or down on the side buttons.
No, I would not recommend this to a friendWorked for a few weeks. Won't sync now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned it for a few weeks. Was working fine. Now it won't sync with my phone. Would return it but Best buy has a very short return policy. Last 2 items from Best Buy I have had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We really do appreciate your preference on these headphones, also it does come a shocker to me that the headphones aren't syncing as they should be. The headphones need to be repaired as soon as possible, so please contact Insignia at 877-467-4289 so that we can guide you on how to get the proper resolution.
CHEAP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones broke literally 2 days after I received them. Insignia will not help me. I have never experienced such a waste of money and a disappointing company.
No, I would not recommend this to a friendGarbage - Cheap - Not Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap knock offs of the LG, which are only $20 more. Don't get them, if phone is even in your pocket or more than 1 foot away, its all static. Not very loud either, using on a Samsung S8
No, I would not recommend this to a friendNot worthy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the first day that we purchase this item didn't work and we take it back to exchange and on the 3rd day of use it stops working, don't waste your on this item
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones didn't last a week! I have LG but my husband wanted something similar, big mistake. Did work nice for like 5 days and then died. I would not recommend this to anyone.
No, I would not recommend this to a friendStay away
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these. They stopped working after a month. They didn't stay in my ears anyways. Sound quality was ok but not great.
No, I would not recommend this to a friend
