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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1224 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users also appreciate the affordable price point and the convenience of the retractable earbuds. However, some users have expressed concerns about the bulky design, occasional fit issues, limited range, and low volume at the highest setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,224 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear piece did not work right out of the box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a bad replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had an LG model similar to this one and after about 2 years the right ear started to go in and out. I had the replacement coverage, so I ended up getting this one since it was close to what I had originally. The sound of the LG was better and the LG was a little lighter, but overall these earphones are not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than I thought.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something like these for work. I accidentally dropped them into a catchpan with about 4" of chemicals. Crude oil, waste water, solvents, dirty rain water, and various bugs. Ten minutes later my phone shows that its still connected. So, I fish it out with a wire, and the little blue light is blinking! I played Amazing Grace (bagpipes and drums) and I can hear it from the headset. Threw that one in the trashcan and bought a new one, same model. The battery life is good, too. I watch youtube and facebook videos throughout the day between jobs, maybe 2 or 3 hours worth, and only have to charge it up once every 4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound Is Decent But BT Drops Sometimes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the sound quality to be acceptable, but then again I listen to mostly Audible recorded books. The retracting earphone cords are an interesting touch though not smooth and quiet - functional, for now. My main issue has been Bluetooth dropouts. Oddly, the headset never tells me its been disconnected when the drop happens. There's a recognizable delay of a few seconds quiet, then it announces "Connected to your device". The iPod Touch quits playing of course, so you have to restart the book (or music) which is annoying. It seems that the headset doesn't like having the connected device anywhere but your right side, whether in a pocket or holding it or what have you. I recommend these but just barely, as for the money I expect more than the weak BT signal implementation I get from the $10 specials at the local dollar store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality Bluetooth earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, light weight, sounds great! I will recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this headset to be perfect for my needs. Easy set up and charging with good sound quality and controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Haven't heard complains about not hearing me or had any issues with dropped calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working earbuds. Sound is good & we really like the way that it just lays on your neck & doesn’t get tangled up. Overall we are very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    There are better products on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I chose this product it seemed the best product for the price spent. The sound quality is good, and the retractable ear buds are the plus. But you have to hold a button down to retract the ear bud, which is built cheap. This is my third headset purchased within the last 4 years. This is the first I purchased that does not vibrate for an incoming call. And it also does not inform you when the call ends. You also have to look at the red or blue light to know if your device is turned on or off due to the product not vibrating to inform you if it is turned on or off. I have had it for 3 days and will be returning it for a better product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable to wear it during sports. Moreover, the quality of sound is acceptable for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product for user with in-ear setting, sounding is great! Will recommend for families and friends! Keep it up !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fds Recommendation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This's excellent forme but bit in 4 stars inoverallrating. Its light and soft neckband make me feel comfort. Sounds accept, friendlyuse, that to be improve if having a call signal in standby mode to be prefect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price with fantastic quality! Good looking and look cool when I am with it xx)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a very nice product. I love use this ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a amazing quality Bluetooth earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tangle free retractable earbuds.with great call quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good for about 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 of these now, and both times they started to become faulty after 6 months. Both times they where dead at about a year. The battery life is great for someone who works 8 hrs a day, now if only the headphones themselves would last...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to leave a comment. We are sorry to read that you are having issues with your headphones, but we would like to help you with this issues. Please feel free to contact us so we can review this issue.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    ok device but bad range..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retractable is a plus..The volume is great. The range is awful.. Unless I'm in the same room with my phone it does not work. I lose connection if I go downstair or the bedroom directly across from mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just two weeks ago and at first I was very impressed with the battery life the sound is not that good but it’s okay for the price. After I charged for the first time it would not connect to my phone. I turned on and off a few times and it connect to my phone but then when I call someone it dropped the connection and I couldn’t get it back to connect again. Don’t waste your time and money in buying this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Danielc, I am sorry to read about your experience with the headphones. Please contact us at 1-877-467-4289 from 8am to 12pm CT to check further options.

      -Grace Insignia products


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Were decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked ok for a while and then shorted out 45 days after purchase. They are stuck vibrating as long as they have a charge. I also bought the noise canceling version which are still working at this time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Drew.

      I know how disheartening it is when a brand new device fails. Allow me to remind you that this PRODUCT have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it. We are always here to help you and thanks for being part of our Insignia family.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Awful headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these headphones. Cheap plastic and a poor sound quality. I had these a couple of weeks and they started shorting out from just working out every day. The fact that best buy put this brand as "theirs" is a embarrassment. The ear pieces are uncomfortable an the retractable cord is sluggish. I would not reccomend this product to anyone and for the price it is a very expensive mistake.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Gilly445,

      Thank you for providing us your feedback on these headphones, I can assure you that the headphones are of high quality so if they are not working please contact us as soon as possible.
      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

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