Customer Ratings & Reviews
- Model:
- NS-PNC7011
- SKU:
- 5502800
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, keyboard quality, and price of this wireless keyboard and mouse. Many appreciate the wireless functionality and long battery life, while some users note that key responsiveness could be improved. The compact size and compatibility with various devices are also frequently praised.
This summary was generated by AI based on customer reviews.
AB
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard worked for a little bit after one year, just after warranty was expired.
No, I would not recommend this to a friendJust don't.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap. Purchased the set in April, and now in November, the keyboard has stopped functioning properly. Sometimes it stops working altogether, or it responds intermittently. I tried to contact Best Buy and I had no response, even got a Geek Squad chat shut down in my face. I guess you get what you pay for. Spend the extra $10 and get a Logitech set.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know how important a working keyboard is nowadays and so, please know that we would love to assist you if you contact us on the link below:
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Key responsiveness
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and feels solid but after 3wks, some keys started failing. I ended up returning it.
No, I would not recommend this to a friend Bad response time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both this item some time in December, it worked fine but within couple of weeks the response time of both the keyboard and mouse has greatly reduced, changed the battery, reconnected the devise and rebooted by computer, nothing seems to work. Unfortunately time to return has expired, not sure if there is a manufacture warranty on this,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sksa!
Thank you for sharing your experience with our Wireless Keyboard and Mouse! We understand how disheartening is when a unit does not work as expected. We would love to check this further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broke within a week
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys for copy, paste, and spacebar broke within a week. Mouse tracking as not smooth, a bit jumpy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Danny!
Thank you for writing a review about our Wireless Keyboard an Mouse! We know how frustrating is that your unit broke after a week. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Key responsiveness
Not pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keys keep sticking. I guess that’s why cheaper isn’t always better
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Racquel,
Thank you for taking the time to review our Wireless Keyboard and Mouse. I am sorry to read that you are having troubles with your product, this is truly unacceptable and will like to suggest to get in touch with us at: 877-467-4289 for any warranty needs you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Don't buy open Box items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made a bad mistake of buying an open box item. Keyboard has an intermittent sticky shift key. BestBuy will not stand behind their "Excellent" condition rating as given on the box and receipt. Waste of money. it's conduct like this from a company that makes ex-customers of their cliental.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless keyboard and mouse. I am sorry to read that you are having issues with the set. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Keyboard quality
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is great.. the mouse is a little bit slow, but the price... worth it.
No, I would not recommend this to a friend Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine with the keyboard. I found the mouse is very buggy and laggy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Wireless Keyboard and Mouse. I understand the mouse is buggy and laggy and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been disappointed with this keyboard. I've returned it for a replacement three times in a year.
No, I would not recommend this to a friendWorks well for short term
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this keyboard about a month ago and all was well. The mouse was a bit delayed, but I could live with it because I could just use my old mouse. Now, 2 weeks later, the keyboard begins to lag, fail to pick up key presses, and overall fails to be a reliable keyboard. do not purchase this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zac,
Thank you for sending us your review about your faulty keyboard. I completely understand how disheartening it is when our newly purchased products stop working so soon, so I will like to suggest to get in touch with us at the link below so we can provide you with an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad action on the keys and very limited range on the wireless make this a key board to be avoided.
No, I would not recommend this to a friendWish I could give it a Negative Five!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy any other combo set on the planet! The bottom row of keys on the keyboard stopped working on day 14. So peeved (can’t use the word I originally typed) at Insignia for putting this junk on the shelf, that I don't even want my $20 back. Will never buy anything Insignia again!! Can't put your name on a decent keyboard?? They've been making them for over 40 years!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for your review of this Wireless Keyboard and Mouse combo. Please remember that there is a one year warranty that we can fulfill with your receipt, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 1 week of beginning usage, the keys started sticking, and some would not enter their character, no matter how soft or hard the key was pressed. The wheel on the mouse seldom scrolled unless pressed with extreme pressure. The mouse was sized for a child's hand, it was so small. Nothing about either mouse or keyboard was a positive experience.
No, I would not recommend this to a friendmouse is fine, keyboard sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard doesn't work half the time... build quality sucks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Caleb, We appreciate you taking the time to provide your feedback about our Wireless Keyboard and Mouse. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Poor Quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality they key were getting stuck withing one month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Wireless Keyboard and Mouse. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery does not last and there is no way to turn it off to save the batter.
No, I would not recommend this to a friendItem returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t love it. Felt a bit cheap. Easy to connect though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for sharing your thoughts about the quality of this mouse. We appreciate your feedback, since it will help us improve our products and hopefully, we will soon met your expectations.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keys on this keyboard don't really work, not the lower portion at least besides the space bar, but the number pad you pretty much almost have to smash the keys, considering buying a new keyboard because it was only after the 15 days that it started to misbehave.
No, I would not recommend this to a friendStopped Working After 2 Months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek design. Keyboard drops some characters when typing quickly. Keyboard wireless signal occasionally interferes with mouse. Several keys (arrows and number pad) stopped working in less than 2 months. Tried to return to Best Buy, but they wouldn’t exchange.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Disappointment
Our customers feedback is our priority, I understand what you're going through, buying a keyboard and mouse that don't work can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support