Customer Ratings & Reviews
- Model:
- NS-PNC7011
- SKU:
- 5502800
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, keyboard quality, and price of this wireless keyboard and mouse. Many appreciate the wireless functionality and long battery life, while some users note that key responsiveness could be improved. The compact size and compatibility with various devices are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great wireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the batteries included. Very easy no assembly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for your comments on this Wireless Keyboard and Mouse! We are really happy that you are satisfied with this product, thank you for choosing Insignia! Louie L. Insignia Products.
Very poor keyboard. V key works one in 10 times!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is good. The keyboard is a joke!!!! The V key works once in every ten or twelve times you press it. I had to retype this previous sentence because the l didn't work. proofread everything as this keyboard sucks!!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our wireless keyboard and mouse kit. Since you are having problems with the keyboard I think that it would be convenient if you get in contact with one of our agents, they would be glad to try to assist you with this situation. You can give us a call everyday from 8am to 9pm CT at 1-877-467-4289. Carlos O -. Insignia support.
Inoperative letter "C"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the convenience of wireless. Plugged it in and it worked perfectly the first time. Key board and mouse feel good. The letter "C" quit working about two weeks after purchase. I will be returning this to the store this weekend. RP
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Keyboard and Mouse. We know how annoying is when a keyboard does not work as expected. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.basic wireless combo, nothing fancy...works. but do not expect gaming quality
I would recommend this to a friendhorrible keyboard but great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the keys on the keyboard didn't work properly so I ended up not using it for more than a couple of days. By the time I was able to get to the store to return it, it was past the return date. I'm now stuck with it. Do not buy this keyboard!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for reporting that your keyboard is not working correctly. I know how important it is to get the best out of our products and as this does not seem like normal behavior, I will like to recommend to get in contact with us at the link below so we can help check for compatibility issues.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
I regret purchasing this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard stopped working. I couldn’t type some of the letters and I thought it was the battery. I changed the battery and nothing changed but the space bar stopped working. Then the mouse wouldn’t respond. I wish I would have never purchased this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Roshanda,
Thank you for taking the time out of your busy schedule to leave a review of the keyboard and mouse. I am very sorry to read that you had this inconvenience. Please contact us to be able to assist you and provide you with all possibilities.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an adequate bargain basement unit. Id upgrade if I did it again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for reviewing this Wireless Keyboard and Mouse. We really appreciate your feedback as well as your business! Have a great day! Louie L. Insignia Products.
Needs batteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feel with batteries is more expensive then regular
No, I would not recommend this to a friendTrash keyboard - Garbage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is taking longer than required to type as this keyboard came with multiple keys stuck. The only way to use them is to push down very hard to get them to work. Should have opted for a more expensive options apparently than this heap of junk!.
No, I would not recommend this to a friendWorse keyboard/mouse ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the price, it is not worth it. I cannot recall how many times I had to press a single key without no character displaying. Amazing Best Buy is carrying such rubbish! I trash keyboard and mouse within a week. Do not buy it.
No, I would not recommend this to a friendKeyboard is tempermental
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aft(e)r only a month... K(e)yboa(r)d fails to typ(e) th(e) k(e)ys of (E) or (R). Also has a p(r)obl(e)m with (V) o(r) C. Any issues I had with th(e) k(e)ys m(e)ntion(e)d while typing this re(v)iew ar(e) in the parentheses. So... a lot of th(e)m.
No, I would not recommend this to a friendHas to be right next to USB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work unless practically sitting on your comp
No, I would not recommend this to a friendDisappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not last longer... Some of the keys quit working, especially the tab and shift. And because of it, I entered my password wrong and my sign on was disabled. So I have to exchange it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our Wireless Keyboard and Mouse, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
The keyboard was lagging..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse was fine but the keyboard was awful. Some times, I would type and the keyboard would take a few seconds to complete what i just typed. I returned the item and switched to a different brand.
No, I would not recommend this to a friendInsignia Wireless Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Connectivity is very bad. Mouse was fine, but when time is of the essence and you need to be quick on the keyboard, the connectivity issue was a killer. Had to stop using wireless keyboard and go back to a usb connected keyboard.
No, I would not recommend this to a friendWireless Keyboard
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased six months ago the space bar & the letters on the above the space bar on the left don't function any more. Called store & no one was able to help or provide support. BEST BUY is WORST BUY.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anna, We appreciate you taking the time to provide your feedback about our Wireless Keyboard and Mouse. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this keyboard was poor. The keys would stick and I had to be forceful in pushing the keys down, especially the last row of letters and the space bar. I was so frustrated with it that I upgraded to a different keyboard.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the numbers on the number pad don’t work unless I hold them down None of the Led light indicators light up The hot keys like cntrl+c or v don’t work Otherwise it does the basics!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jack!
Thank you for sharing your comments about our Wireless Keyboard and Mouse! We know how annoying is that some keys are not working properly, and we are sorry for this. We would love to assist you further, so please feel free to contact us at the link below!
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set worked great for about 15 minutes and then it just stopped. I tried to reset but nothing worked. I believe I must have gotten a faulty keyboard and mouse set.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Wireless Keyboard and Mouse. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Wireless Keyboard and Mouse Failed on me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a few weeks, but sadly after the return period was over, it started to not work. The wireless signal was lost, the mouse would stutter at random intervals and the keyboard would not let certain letters show up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for sharing your experience with us. I'm really sorry that you are not satisfied by this Wireless Keyboard and Mouse, Please contact us directly so we can further assist you: https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products.