Customer Ratings & Reviews
- Model:
- NS-PNC7011
- |
- SKU:
- 5502800
Customer reviews
Rating 4.1 out of 5 stars with 1006 reviews
(1,006 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, keyboard quality, and price of this wireless keyboard and mouse. Many appreciate the wireless functionality and long battery life, while some users note that key responsiveness could be improved. The compact size and compatibility with various devices are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Keyboard doesn’t work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works good & Key board doesn’t work. I tried changing the batteries. Connected to different laptop. No luck connecting to any computer or laptop
No, I would not recommend this to a friendRated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great! Worked for a few weeks and then nothing! Returned it and was able to use the funds to buy a higher quality keyboard
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of crap. It stopped working ten minutes after it came out of the box. I installed new batteries, and it worked for five more minutes. Don’t buy this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Keyboard and Mouse! We know how frustrating is whe a new device does not work, and we apologize for this situation. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hands became black from the color of the mouse and the keyboard keys didn't respond at times ... Finally gave up and got another after 5 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the key board and mouse. I am sorry to read that you are having multiple issues with the set. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
TERRIBLE BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this. I didn’t even use it a full week before getting a different one. Looses connection, only works when I wants. Not worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Some keys sticking after few hours
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to return this keyboard as some of the keys would not work even with heavy pressure on them. This started to happen after only a few hours of usage
No, I would not recommend this to a friendRated 1 out of 5 stars
So Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing freezes up, won’t type, it’s horrible. I was hoping it would get better but it just hasn’t. I need to return it, just dread it frankly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Already needs to be replaced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn’t even had it a week when a couple of the keys stopped working. Feels to be of low quality construction and unreliable. Definitely wouldn’t recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you are having a hard time with the Keyboard. Please contact us to check other options.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this keyboard for seven months and several of the keys are not working. I definitely would not recommend it. I am very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for taking time of your day to share a comment about your keyboard and mouse. We are sorry to read you are having issues with your keyboard. We will like to take care of this issues, so feel free to contact us any time you want.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
Laggy keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is very laggy and the connection to my MacBook drops a lot. I got it replaced and still had the same issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
piece of junk they should pay me to take it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 say after expiration to return keyboard is no whacked skips keys, constantly reworking and if omitting letters it starts adding not 5 but ten of the letter u just typed
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 3 weeks ago and one of the keys is not working properly. The mouse works like a charm but the keyboard didn’t last.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi David,
Thank you for taking the time to review our Wireless Keyboard and Mouse. I understand the keyboard is not working and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not the best purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best purchase. I had the keyboard about two weeks and the num. pad kept sticking. I ended up returning it
No, I would not recommend this to a friendRated 1 out of 5 stars
Do NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst keyboard and mouse i ever got, i got cheaper keyboard and mouse and its better that this. DO NOT BUT IT!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lexy,
Thank you for writing a review for our wireless mouse and keyboard. I am really sorry to know that your experience with this item has not been the best, I understand that this can be really frustrating for you. In this case, I think that if you are having issues with the product, it would be convenient if you get in contact with us, you only need to follow the link below to get one of our agents.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Wireless Keyboard - NO
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this keyboard at all. Really hard when pressing the keys and keys were constantly sticking.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connection barely works! It was frustrate you how many times it loses connection
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The number keypad doesn’t work, along with a few other keys. Wouldn’t recommend. Spend a bit extra for a nicer set.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We appreciate you taking the time to provide your feedback about our Wireless Keyboard and Mouse. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Had to return it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return this despite the 15 dollar price, keys were just too hard but the mouse was good tho.
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has major delay and key travel is light. The size was nice though but would not recommend. Even though it’s cheap it’s not worth
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, If you are experiencing problems with the keyboard, I would advise you to contact one of our customer service agents, they will be able to help you with this situations. You can give us a call everyday from 8am to 9pm CT at 1-877-467-4289. Carlos O - Insignia support.
Rated 1 out of 5 stars
Keyboard is garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless keyboard skips letters, misses spaces, and will type in all caps when the cap lock is off! Never sure what it will type. Not recommended.
No, I would not recommend this to a friend

