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Customer reviews

Rating 4.3 out of 5 stars with 1396 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the affordability, wireless convenience, and easy setup of the keyboard and mouse. They appreciate how well it works with no issues and its durability. However, some users have concerns about the small size of the mouse, the lack of a caps lock indicator light, limited range, occasional connection issues, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,396 reviews
  • Rated 3 out of 5 stars

    Ok to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This take a little time to connect.also key board lights do not display with my computer.its ok to have this .my experience is average.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally unpredictable. Keystrokes mostly dont work or double activate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sub-par wireless set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely worked for a month before it failed to maintain a consistent wireless connection. Ended up going back to wired

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good product have technology issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless get interference when plugged into a usb3 port. Know workaround is to plug it into a usb2 hub with a long cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty much as expected, a little slow to respond sometimes, but overall satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price js great but the product is spotty; the mouse lags and appears and disapears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is alright but Mouse Fob literally fell apart within 30 days. I hot glued it back together and it works for now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible...it is not reliable.... Goes out during use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Priced well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price cannot be beat. It is very easy to use. There was no installation needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the jod. Nothing fancy. I bought it for a friend because I am cheap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because the oh envy came with a wireless key board ane mousr

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    returned it the next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for this at all, it felt cheap and the mouse was not comfortable in the hand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My narcoleptic keyboard/mouse combo experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse and keyboard combo was ok (it did technically have keys to press and a mouse that could be slid across a mouse pad...), but I wouldn't recommended it unless it is found on a really good sale (maybe around the $10) mark just to have for a spare keyboard/mouse in case something happens to your primary one. The keyboard and mouse neither were that well constructed and I had frequent sync issues with them needing to be "woken up" through button pressing as they would "fall asleep" while in the middle of being used. This seemed sporadic as well as, at times, it would literally go into sleep mode within seconds of typing a sentence; while at other times, I'd walk away to get a drink and a snack, then come back to them still "awake" and ready to be used. I didn't realize keyboard/mouse combos could suffer narcolepsy so shell out an additional few dollars to skip this drowsy design and get something that'll stay awake as long as you do.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you very much for reviewing this keyboard, I am sorry to read you are having this inconvenience with it, please remember that you have a 1 year manufacturers warranty that you can use to have this checked by your local Geek Squad team. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Key board works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as a set with keyboard and mouse. Mouse doesn't work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was junk,it was junk,it was junk,it was junk,it was junk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid on the mouse that holds the battery in falls off all the time. Not so impressed

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! We're happy to hear you're enjoying the Keyboard and mouse and I want to thank you for taking the time to provide us with this feedback, it will help us improve our products in the future. However, if you feel the lid is not working properly, it might be an issue with your mouse. My advice is that you take advantage of the one year manufacturer's warranty which can be validated at the Best Buy - Geek Squad counter with your receipt of purchase. Amanda - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keyboard is fine, the mouse stinks. It is too jumpy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind the bulkiness of a keyboard, this is a perfect item for the price. I prefer slim keyboards and if you do too, this is not for you. Save a little more and buy what you really want.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Keyboard and can not use the Numbers Keyboard. Did have my PC brought in for virus clean and told the Geeker's about my keyboard trouble and they said it was fixed which it wasn't. I bought this one hoping a new would work correctly and it still does not let me use the numbers keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult setup and after many tries it still didn’t work.

    No, I would not recommend this to a friend