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Customer reviews

Rating 4.3 out of 5 stars with 1396 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the affordability, wireless convenience, and easy setup of the keyboard and mouse. They appreciate how well it works with no issues and its durability. However, some users have concerns about the small size of the mouse, the lack of a caps lock indicator light, limited range, occasional connection issues, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,396 of 1,396 reviews
  • Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Comes with a 1 year warranty so the replacement plan seems a little silly, however other than that I'm extremely satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried, and I tried, and I tried. New batteries, old batteries, rear USB ports, front USB ports, instruction manual, product website, google. I could not get this thing to work. I'm returning this and investing a bit more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up despite having no English directions. Unfortunately, every time we typed an "a" it would add a "k" too. The escape key did not work as intended, it was like typing F6. May have just got a bad unit and decided to exchange for a logitech.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get suckered!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me this keyboard/mouse combo, but neglected to inform me that it doesn't work with Windows 10. They won't refund my money or offer a newer model, so I'm stuck with this piece of junk and out $20.00. Needless to say, I won't be doing business here anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said it works...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cheap price, this combo set has been amazing for my basic at home computing needs! Small, lightweight, and reliable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It worked for 3 months only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these keyboard and mouse on September 27,2015. At the end of December, 2015 the wheel on a mouse is not working or working properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It worked just as I expected it to and the staff were so helpful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for his gaming computer. Does the job well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mac users beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is advertised as being Mac compatible, however it's very quirky when doing so. I had to keep on unplugging the transmitter and moving it around and never really did get a stable connection. After one night I returned it. I'm sure it's a fine setup for PC though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Number pad basically dies after a month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent keyboard for the price, but the number pad all but becomes useless after a month without warning. The mouse also randomly fails to function whenever it wants. Would not buy this set again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't be Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a mistake for going cheap. The dongle is at max 3 feet away from and the mouse just lags or is unresponsive. The keyboard does not show if you have any keys locked light up. One of the kickstand popped off and when I tried to put is back on, it snapped. Makes me miss wires...or just spend $30 more and get a better one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst wireless keyboard and mouse I have ever used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It barely works. The keyboard will not work 60% of the time and the mouse only works 20% of the time. I have to sit here and try to move the mouse over and over for it to move two inches across the screen just for it to stop working again. I've bought a 6$ wireless mouse on amazon and it worked better. Id return this if I could. Waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving a lot of issues on the side, the main problem I had was that there wasn't a light to warn you when you have put Caps lock on, so it was annoying specially when putting in passwords. Quality is cheap, keyboard has light action, there are lag issues, overall a terrible buy, I exchanged it and got a wireless Microsoft keyboard and mouse, couldn't be happier now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Below Standards

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically asked sales rep for a low cost wireless mouse/keyboard combination which is windows 10 compatible. The keyboard does not illuminate CAP/NUM lock. The model number on keyboard doesn't exist: NS-PNC6011, Layout of keyboard is horrific. I dont have words to describe how terrible the mouse is. I suppose you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you very much for taking the time to submit your opinion about this wireless keyboard and mouse, I am sorry to read that this device did not worked for you, please take advantage of Best Buy's 15 day return policy. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I should have known betterYou get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the product. The mouse icon sticks, I replaced it with a Logitech within two weeks. Advertised as MAC compatible and the keyboard works on my MAC mini but there is no Command key like there is on an Apple keyboard.

    No, I would not recommend this to a friend