Customer Ratings & Reviews
- Model:
- NS-PWM3
- SKU:
- 6350954
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Wireless Optical Ambidextrous Mouse very favorably, frequently praising its ease of use, affordable price, and comfortable size. Many appreciate the wireless functionality and the device's long battery life. While some found the on/off switch slightly difficult to use, the positive feedback on other aspects significantly outweighs this minor drawback. The mouse's design and performance also receive positive comments.
This summary was generated by AI based on customer reviews.
Good Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse was a nice decent quality product to pickup
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will recommend to friends and families, even co-works
I would recommend this to a friend- Cons mentioned:Durability
Poor quality, waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steer clear of this mouse, I bought two, and neither one lasted more than a month. The problem that I had was with the USB transceiver, it just stopped functioning.
No, I would not recommend this to a friend Doesn’t lock on as easily as it should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I have to hold the mouse directly above the unit plugged into my laptop for the mouse to sync in and control the cursor. Thought to bring it back and exchange it but I’m not sure if I kept the receipt
No, I would not recommend this to a friendNot that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery door always falls off. Doesn't latch very well. Also takes a while before the computer sees it when booting up. One of the worsrt mouse I've had. Should have bought Logitec
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that this mouse did not worked as expected and that this situation must be very frustrating for you. Please know that we will be more than happy to assist you if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Wireless Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a replacement mouse. It worked well initially (first couple of months) but then the tracking started to get really jumpy. Overall not great longevity!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless mouse. I am sorry to read that the unit is no longer working properly. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cheap mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for two years. Very glitchy and goes through the batteries. Considering the price it's okay. You get what you pay for.
No, I would not recommend this to a friendVery cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it was only $10, I expected it to be better than it was. It felt very cheap and the buttons were so loud. Overall not good quality. Returned it after a day.
No, I would not recommend this to a friendExpected performance for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and has interference issues if you're using any other wireless accessories. Would recommend spending an extra $10 for a better product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Matt,
Thank you for taking the time to review our Wireless Optical Mouse. I understand it has interference issues and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Durability
Stopped working after 6 weeks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse was fine for 6 weeks, then it stopped working! Not recommended!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Saif.
I definitely get how your Wireless Optical Mouse no longer working can be shocking for you. However, I want you to know that this should be working properly and I would like to provide you with alternatives. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it.
Cesar G. - Insignia Support
- Cons mentioned:Durability
Mouse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the first month of use for light office work.
No, I would not recommend this to a friend - Cons mentioned:Durability
NotWorthDontBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly don’t buy and waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Optical Mouse! We know how frustrating is when a device does not work as expected. We would love to assist you further! Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
It’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At times it doesn’t want to work right, but it was cheap. Should’ve paid a bit more and got a better one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We understand that you left us this review as a head's up of the situation and are certainly sorry that this is the case. It could very well be your particular unit the one that is failing. Please, reach out to us on the link below my signature for further help and warranty validation if applicable.
Carlos V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Cheap plastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt buy the cheap mouse but upon opening it I feel like I did. Super loud clicks and feels like a hollow toy. Bought this with a laptop that also felt cheap and honestly this ruined Best Buy for me. They used to be the place to go but no longer.
No, I would not recommend this to a friendJunk.. sorry I bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality....dont carry it. Difficult to use, unresponsive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Terry,
Thank you for taking the time out of your busy schedule to leave a review of the optical mouse. I am really sorry to read that you are having some difficulties with the unit. Kindly contact us to troubleshoot the unit and to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Mouse clicking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great it keeps on locking every time I click on it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Wireless Optical Mouse, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
“Broke”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had it for a week and it had stopped working. I would have taken it back, but I had threw away the packaging it came in. Maybe I had a defective one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Wireless Optical Mouse. I understand the mouse is not working now and that can be disappointing. However, we would be happy to check on the options you have. Feel free to contact us using the link below.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Stinking Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst quality. Small and it is toy quality and buy it for your toddler for some training. Don't waste your money and wouldn't recommend even if it is on sale. Nowadays, these sales are like more for dumping cheap stuff on customers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Naveen!
Thank you for writing a review about our Wireless Optical Mouse! We know how disheartening is when a unit does not work as expected. We would love to assist you further! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
IDK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad I never got a chance to actually use the mouse. BB sent me the mouse without the laptop... Now I may not even be getting the laptop. There’s some kind of shipping delay. Don’t make promises you can’t keep. Good-bye, Best Bye!
No, I would not recommend this to a friendBluetooth Only Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse would not work with my HP desktop, as it does not have Bluetooth. Packaging did not adequately advise that it did not have a miniature USB receiver and required the PC to have Bluetooth capability.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, TJGreen.
I certainly apologize about the situation with your Wireless Mouse. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support