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Customer Ratings & Reviews

Model:
NS-PNM7013-RD
SKU:
5110500
Your price for this item is $12.99

Customer reviews

Rating 4.6 out of 5 stars with 2772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Wireless Optical Mouse's ease of use, reasonable price, and comfortable size. Positive feedback also highlights its wireless functionality, good battery life, and reliable performance. While some users noted the click sound and sensitivity, the majority of reviews were overwhelmingly positive. The mouse's compatibility with various devices was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Wireless

    Rated 1 out of 5 stars

    Poor Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this mouse for 2 reasons. Wireless and cheap. Well, cheap is what cheap is. I personally dos not like the feel of this mouse. It has these "wings" that come out from the side which make using it very uncomfortable. Also, the mouse pointer seemed to jump all over my screen. I have learned one thing from this... Some things are better to not be cheap. Wireless mouse, one of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Poor Tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, apparently. Reviews were decent, so thought I'd give it a shot. If you are going to use this on any sort of reflective surface, don't bother. It can't handle it at all. Tracking on more "normal" surfaces wasn't great either. Spend a bit more and get a good one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thank you so much for your feedback on this Optical Mouse. Please remember that if you are not satisfied by the product, you have a 15 day return period at the store with your receipt. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Functional, but ergonomically lacking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works ok, but the odd shape and numerous unnecessary projections make the mouse difficult, and rather uncomfortable, to hold in many novel ways. Would NOT recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I appreciate you taking some time to share your review with us. This information has been forwarded to our engineers so it can be consider on future designs. I am sorry that this was your experience, we will work on keep making the best products for our customers.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed within 48 hours of purchase. Went back to Best Buy, the Geeks confirmed it was not working, so I bought a Logitech, which was on sale at the price I paid for the Insignia.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fell Apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb plug in piece fell apart when it was removed from the computer. Have to contact the company about warranty on item. :-(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked Kind of.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month after buying this, the mouse quit working. Tried different batteries, and different USB ports. Definitely worth the price.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Shaun,

      Thank you for taking the time to share your experience with our wireless mouse. I am really sorry to read about this situation, please let us help you. If you follow the link at the end, you can contact one of our agents and you can rest assured we are going to do our best to help you out.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse when used with my laptop likes to keep changing from working, to not and the reverse as well. I will stick with Logitech

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard mouse did not work very well. I was disappointed at best with this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Trackertolove,

      The feedback that you provided is very much appreciated, I can assure you that this mouse is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible at 877-467-4289.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    cheap insignia mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this product. I bought it when school started on September and is already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Mouse Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst mouse ever made. I had to return for Logitech mouse because it never synced with my laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than a day. The first time I took the dongle out of my laptop it disintegrated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after the second usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately stop working after the second usage. I would not recommend buying this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse lt does not work after 1 week And I would not buy these products again from u

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after one drop after a month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after one drop after a month. Broke after one drop after a month

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Great mouse for my lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and FIX ME STICK I received my product with in 5 five days. I was very impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy it its junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy it its junk works when it wants to and it doesnt when it doesnt want to JUNK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 1st week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 1st week, slow cursor movement. Broke 1st week, slow cursor movement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work it would move when ever it wanted and I trash it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse does not have rubber pads so it does not move smoothly across the desk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, we really appreciate your feedback on this Optical Mouse. If you are not satisfied by the product, remember that you have a 15 day return period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke in less than a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, the usb stick fell apart in less than a week making it useless.

    No, I would not recommend this to a friend