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Customer reviews

Rating 4.5 out of 5 stars with 3224 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, price, and battery life of the wireless over-the-ear headphones. They appreciate that the headphones are comfortable to wear, even for extended periods, and that they provide a long battery life. Customers also find that the headphones offer good value for the price, especially when purchased on sale.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,224 reviews
  • Rated 3 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. I think that it would have been nice with an external microphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok Product low sound and very uncomfortable and still pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Not super quality but they were inexpensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay, but at 25 bucks can't beat it. not the most comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is OK but they feel very flimsy. You get what you pay for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure I would recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a pair that we bought at the store about six months ago. They work great. So we bought a pair online for our other tv. They work except sound only comes out of the right ear. So we bought another pair to try and they are the same no sound to left ear?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Susan,

      Thank you for taking the time to share your review on these wireless headphones. I am sorry to read about this situation with the sound not coming out of the left ear, it should not happen. Please contact us so one of our agents can gladly help you to determine what could be happening.

      Rest assured we are going to do our best, we know this is important to you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not for little kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. He is not liking the product very good. Thank

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were bought for our son but did not last very long. We ended up having to purchase another pair for him within a few months because they just ended up breaking for no reason. Would not recommend these at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but after 5-10 mintues the connection is horrible. It sounded like I was listening to a scratched up CD and I was right beside my phone. I took them back for another brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Our customers feedback is our priority, I understand what you're going through, buying headphones that are giving a bad connection can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume control does not work at all. Bluetooth does not work either. Instructions were not complete nor clear. The only way the headphones can be used is to use a cord. The headphones cannot be used from the tv when a cable box is connected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I know that you were expecting headphones that could be easily use and I am sorry that our product is not meeting your expectations. My advice would be for you to contact us on the link below and we will gladly assist you.

      Viridiana E.
      Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Reliable earphones but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap earphones but is not a good sound quality!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad for this price but not a product for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lasted awhile, then fell apart. OK for the cost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t find the buttons to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with my 92 year old mom in mind for her to connect to the TV. She can’t use th or see the buttons due to there location and lack of markings, or words for on-off, volume. Just little raised pictures that she can’t see or feel

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok headphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not pricey but you pay the price. it broke after 1 month of usage. foam came off 1st then everything started falling apart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pair of these for my children, and after one week the charger part of one pair stopped working...they still would work plugged into a device, but that defeats the bluetooth portion. I returned that pair and replaced them with the same item and a week later, we have the same result. One of the original pair is still working fine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I apologize for the inconvenience that this has caused you and your children. Please remember yo do have a 1-year warranty from the date of purchase with the receipt. -Grace Insignia Support


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    No Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the gym. The price was perfect and the headphones work its just the sound quality isn't that great. No bass at all. They sound more like kids headphones. Ended up returning & buying some JBL's.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Design Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable sound quality and volume control. The design quality is very poor as the product fell apart about 9 months of normal use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return headphones as they did not work. Don't know if it was my computer or the headphones. Purchased a new computer at Best Buy as well as a microphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my Bose over ear headphones, which were more expensive, these feel like a waste of money. They work fine, but sound and build quality is poor. They are not comfortable either

    No, I would not recommend this to a friend