Customer Ratings & Reviews
- Model:
- NS-CAHBTOE01
- SKU:
- 5759922
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, comfort, price, and battery life of the wireless over-the-ear headphones. They appreciate that the headphones are comfortable to wear, even for extended periods, and that they provide a long battery life. Customers also find that the headphones offer good value for the price, especially when purchased on sale.
This summary was generated by AI based on customer reviews.
Nothing but problems!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one I have had constant connectivity issues. My other Bluetooth headphones connect without issue so my computer is not the problem. Then, when they do eventually work, they produce a popping sound after my computer starts up from sleep mode. A system restart is needed to fix that. Only good thing is they are pretty comfortable for the price. Otherwise very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, CSPAN.
I certainly apologize about the situation with your Wireless Headphones. They should work properly with the compatible devices. However, I would like to correctly troubleshoot your product in order to find options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Not a good set of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair for my wife based on the reviews but then all-of-a-sudden...dead. When I spoke to someone at a BestBuy store I was told that you can't leave them charging overnight. That will damage the battery. (Not in the instructions. That would be important to mention.) So I searched this problem and indeed there are MANY people experiencing this. I also didn't know that this isn't a major brand. It is a BestBuy brand. I like BestBuy...but this is not a good item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Wireless Headphones since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked once with the blue tooth connection then wouldn’t connect to the “hub” thing again. We ended up returning as it was a waste of money.
No, I would not recommend this to a friendCharging port broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a plane ride and stored them until they were needed for my schoolteacher wife zoom schooling during the pandemic. After only a couple dozen times being used total, the charging port (micro USB) broke and these will no longer charge. This is an adult household and we treat our electronics gently.
No, I would not recommend this to a frienddid NOT work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could NOT get them to ":Talk" to my tv would Not work Three friends also tried ..negative results. RETURNED THEM & BOUGHT SONY., which was great. ..PS: I also tried a blue tooth enabler.with your insignia Bluetooth headphones....no good ...followed directions. charged everything overnight. nothing worked....I NEED HEADPHONES AS I AM HARD OF HEARING....DISH TECH COULD NOT GET THEM TO WORK EITHER......!!!!!!!!!
No, I would not recommend this to a friendI AM GIVING THIS 1 STAR BECAUSE YOU DO OT HAVE A C
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were advertised to be capable with working on ANY BLUETOOTH CAPABLE UNIT. After researching Insignia products I come to find out that it will only pair with a Cell Phone, MP3 player, windows computer and Macintosh Computer. It will not pair with a stereo system. I bought them so I could listen to my stereo which is included in the advertising as "any" Bluetooth Device. I will be returning these on 7/5/2018 as they d not fill their purpose.
No, I would not recommend this to a friend- Cons mentioned:Volume
Low volume
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only the volume is very low, but the sound is so so bad. is incredibly bad
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cheo,
Thank you so much for providing us with your review on these headphones, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
spend a little more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my niece and checked them out for myself not terrible, but worth spending a little extra on a better quality headset
No, I would not recommend this to a friendToo heavy and not good for glasses wearers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my mom, but she says they are heavy and push on her glasses. She is not usually a complainer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for sharing your mom's experience with us. Your feedback is very important so we know if there is something that we can improve on our product or design. We really appreciate the time you took to comment about this product.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Sound quality
Over-the-Ear Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these headphones, the sound was good, but they were so tight that they gave me a headache.
No, I would not recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my son who is pretty hard on headphones. Didn't last over a week and the part that goes over your ears detached.
No, I would not recommend this to a friend2 Pair, Both Dead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair for my son's iPad, lasted 6 months or so and won't connect or even power on. Just bought a second set 2 weeks ago and worked fine out of box. Threw away packaging and 2 weeks after purchase, they are dwad as well. And Best Buy needs original packaging for returns but we just threw them away. They were great while they worked but very unreliable in our experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JasonC, I do apologize for the inconvenience that brought to you regarding the headphones. I completely understand your frustration. The units have a 1-year manufacturers warranty from the date of purchase with the Best Buy receipt. Please contact us to check any possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good buy but after a few months of use the cheap plastic started cracking
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good for general use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with all my devices. Sound quality is good. Not expensive but worth the price.
I would recommend this to a friend Meh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last long. Replaced these with a pair of TaoTronics and haven't looked back
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord stopped working within a few months. The fit is cumbersome
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Juile.
I am truly sorry to read about your experience with your Headphones. I want you to know that this should be working properly and I would like to provide you with alternatives. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it.
Alexander G. - Insignia Support
Ok for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are ok; you get what you pay for. The rattle that some people reported is the power button moving around.
I would recommend this to a friendPretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound slow to connect though and some interference so check radio frequencies
No, I would not recommend this to a friendvery small headset that doesnt fit well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though is a bluetooth headset does not include a wireless adapter. Not going to work with gaming consoles.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay Paraty good for the price has good sound phones
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ninja,
Thank you for taking the time to leave your review on our Wireless Headphones. We understand how important these may be for you. We truly hope that these headphones have worked out well for you and that they have met your needs. If you ever need any assistance, please do not hesitate to reach out to us at any time. We are here for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us