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Customer reviews

Rating 4.5 out of 5 stars with 3224 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, price, and battery life of the wireless over-the-ear headphones. They appreciate that the headphones are comfortable to wear, even for extended periods, and that they provide a long battery life. Customers also find that the headphones offer good value for the price, especially when purchased on sale.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,224 reviews
  • Rated 1 out of 5 stars

    retiree

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a piece of junk! I have no more to say about them except the only way they function at all is being connected with the wire. Blue tooth does not function. I should have returned them but they were inexpensive and it wasn't worth the risk of going back to store due to the covid-19.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not super for a teen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have already broken twice. They are fairly fragile and can’t take any sort of drop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long...quality lacked... not a good fit for a teenager where and tear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay, it sounds okay I got a couple of them and they are working until now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality, WILL break on you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones broke 2 months after purchasing due to the manufacturer design; DO NOT BUY THIS. It will break soon after. Check the other 1-star reviews, many others have had the same issue. Contacted support and they told me it was my fault. Won't buy Insignia products again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the headphones I did like the look and feel. They seemed to work well but less than a week one headphone stopped working and when doing Zoom they sound like it was static. It's frustrating with headphones and earbuds it's best not to purchase on cheaper side.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for letting us know about the situation you are experiencing with your headphones. I know how frustrating it is when we are unable to use our devices as we wish, so I will like to suggest to get in touch with us at the link below so we can check why this issue is occurring and help you get your headphones working.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Did not work well —too tight, uncomfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort unsatisfactory so item was returned. It was too tight over my head and ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work on smart TV's that don't have bluetoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy told me that the headphones would work with the smart TV I just bought

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is for my son but its poor quality I don't recommend it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the headphones for 2 months and they’re already broken. I’ve used them maybe 5-6 and just around the house. It’s a disappointment don’t waste your money!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AliBlack!

      Thank you for writing a review about our Headphones! We know how disappointing is when a product stops working, and for this we would love to check this situation with you. Please allow us to assist you further by reaching us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    What see is what you get.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple of months sucks....

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has terrible sound quality even for the price. It is an okay design except when it comes to the ear pads. They aren't the most uncomfortable but you can get much better. Just spend a little more money on better headphones. Definitely returning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jacob!

      Thank you for sharing your comments about our Wireless Over-The Ear Headphones. We know how annoying is when you have headphones that does not play the sound properly, and we are sorry for this inconvenience. Please allow us to assist you further by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for a couple minutes, then continued to disconnect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound clarity was not up to the mark and the ear are paining.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One side stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to return it and choose a different product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work for my tv but did on my iPad. Prefer the beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sponge area was too small should have wider spong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have wider sponges around the ear not on the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $40.00 these are amazing headphones. The bass is just right, Not too heavy and just enough. the overall sound again is just right. They connect quickly, easy to control function buttons, lightweight and pretty comfortable. The battery capacity could be better, but the with the sound and cost. I can overlook that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These made me sweat and the charging stop working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left side stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headphone and 2 days after the return date the left side stopped working. There was some white noise and then nothing. Sounded okay but not long lasting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Wayne,

      I know how disheartening it is for a newly purchased device to stop working so quickly, so due to this I will like to suggest that you get in touch with us at 877-467-4289 so that we can help you find an accurate solution for you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia