Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3224 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, price, and battery life of the wireless over-the-ear headphones. They appreciate that the headphones are comfortable to wear, even for extended periods, and that they provide a long battery life. Customers also find that the headphones offer good value for the price, especially when purchased on sale.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,224 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOUD SOUND FOR ON THE GO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clarity on the tristate transportation system good head phones are essential. It is amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use, sound is a bit low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product for $30-The sounds is a little low but the quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at an incredible and unbeateable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I bought these in 2020 and they still work today in 2023. However since it's been three years the felt is starting to come off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The bass is great for a budget headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it music life is 10 hours. And the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above average for the price point. The audio quality is good, better with a little EQ to dampen the lower midrange a bit. I wouldn't get rough with them and the earpads can get sweaty after a while but overall it's a good set of 'phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hurt your ears after 5 minutes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok for the money, but very, very uncomfortable. This headphone set atarted hurting my ears after only 5 minutes of use. They are going back... Just wanted a inexpensive bluetooth headset to where at night/early morning while watching tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your review of this Wireless Over-the-Ear Headphones. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best headphones for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned my Sony headphones back because they were nothing but trouble and bought these for half the price! Awesome phones that are easy to adjust while on your head !! Love them and you will too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Pairing with TV and didn't work with MSW7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and microphone are great. It works perfectly, however, it doesn't work with Microsoft Windows 7 and didn't pair with my Sony TV. Frustrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not an audiophile but this is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i expected...definitely getting more of this...i dont need no $100+ for a wireless headset...great job Insigna...just enough for my needs...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    should have given 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned beats and sony not the same quality but i am on a budget now and for the price you will not find a better set anywhere in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for the price. The sound is very good, and durable! I have 2 pairs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Price and it works Cons: There's a rattle/thump that can be heard when moving around (like sitting in a chair and turning your head). You don't even have to have music playing to hear it. Also the headband presses so hard against the head, it would hurt after a short session (and I have a small head).

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for sharing your thoughts on this Wireless Over-the-Ear Headphones. If you are not satisfied by the product, please remember that you have a 15 day return period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Impressively bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Sennheiser HD201s after the cord started failing for the second time (having had them for 7 years), and I thought I'd be better off with new phones than fixing the cord again. Well... These are as comfortable as the HD201s are, when the ear-pads are worn enough to warrant replacing. While they produce decently low bass, it doesn't need to get very loud before it starts to distort/buzz. The midrange is almost entirely missing, and treble is just kinda there. Seriously, not a good replacement for a pair of $25 headpones.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Iffy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. One still works well after 6 months; one physically broke apart after 2 months. I'd recommend them only if they're on sale.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap sound and construction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap feeling. Bumping the cord creates loud sounds in the speaker. Bumping the ear cups creates similar loud sounds. Needs more insulation. Ear cups themselves are very small. These are almost On-Ear, not Over-the-Ear since I could not fit ears completely inside the cups. Sound was only mediocre.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for sharing your thoughts on these Wireless Over-the-Ear Headphones. If you are not satisfied by the product, please remember that you have a 15 day return period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT WORK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Insignia Bluetooth headphones to work with my new Insignia sound bar I bought 6 days ago but they would not pair. The instructions provided do not explain how to pair to a sound bar. I went to www/insigniaproducts.com as the instructs state and it took me to the exact same instructions which tell you nothing. I wasted my time and on this product. I'll be returning both head phones and sound bar and by from a manufacture with quality products instead of crap like this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I totally know how this situation was not ideal for you. Allow me to clarify that most sound bars in the market have Bluetooth to RECEIVE audio from devices like smartphones and tablets and the same goes for the Headphones. To put it simply, the problem you were running into was that both your devices are "receivers", the soundbar does not send sound to the headphones and cannot connect within each other.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good price but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones look nice. Unfortunately I had to return them as these headphones are not supported by play station4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No English Instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not any English instructions for this product in the box or online. I called Insignia customer service and they were extremely rude and even laughed at me a couple of times. I am returning the product and NEVER buying insignia or best buy again. I've never experienced anyone in customer service as rude as the customer service representatives from Insignia (owned by Best Buy).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt your ears!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt your ears. Used on my laptop which does not have bluetooth so I had to use the cable. It last three hours in three days time before it started shorting out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Patunnie,

      Thank you for taking the time to share your comments. I am sorry to read about the experience with our headphones, it is no the experience we want for our customers. Please let us help you, at the end you will find a link to contact us, so we can try our best to help you out.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia