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Customer Ratings & Reviews

$424.99

Customer reviews

Rating 4.7 out of 5 stars with 624 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the X4 8K 360 Degree Action Camera's outstanding video quality, ease of use, and overall performance. Many users also appreciate the battery life, insane 8K resolution, and smooth stabilization. The main drawbacks mentioned are related to heat dissipation and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 624 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the video and picture come out great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insta 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my insta 360 x4 . And to be honest the purchase thru BestBuy made it that much easier and better

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    VERY UNDERWHELMING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is not the best and for $500, It advertises 8k but that’s just the 360 bubble that’s at 8k once you edit it and export it it is not 8k at all! Well below that! It over heats! And gets hot minutes after turning it on! And the battery doesn’t last at all. This camera is for instances where you want to get a clip of a viewing angle maybe from a boat or cliff and then turn it right back off afterwards! This is not comparable to an action camera and honestly shouldn’t be priced this high. The features and modes are a gimmick and you’ll try them once or twice and then forget about them! I will be taking mines back to Best Buy today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera cant wait to check out the 5x. ig: 5280gsxr750

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs QC in every aspect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to record in 360, its game changing. Just need to with about that the camera is there. The problem is what the quality of camera and software you have. The image quality of this thing is comparable to a phone from 2012 where anything remotely dark is noisy to where any professional would call it unusable. The quality of the product is lackluster at best. When I opened mine, the plastic plate that was supposed to be taped together as lose in one corner. I bought mine new in package. Didn't think it would affect anything as the sound was great so kept using it. To my surprise it just fell off one day. The thing didn't have anything sticky left to it. The water proof claims of this camera I can no longer trust as a result. This is only going to give you professional quality in extremely bright areas. The editing software is garbage and what's worse is you are basically trapped to using this editing software. You can export normal videos no problem but if you are trying to get a 360 video for YouTube for example, you can't make it if you are doing any kind of edit from the project. Nope you have to export it from the file directly and telling the program to export in 360 that way. That makes it to where you are locked to whatever you shoot be it color noise and everything. If you do get to edit those, I haven't found a method to it and for anyone who isn't an expert in using the insta 360 studio, that's a huge problem. Beginners need the basics at the very least and this problem has existed since 2021 so it is clear to me the company doesn't intend to making editing things on their desktop clients any easier. That said I would think that would make sense as the only place their footage looks good is on a phone screen so phone editing the videos is the only focus they have made from what I've seen. Not worth it and seeing all the problems the X5 has, I don't think they care to make any real improvements. I ended that last paragraph with the quality problems because their history of making reviewers not say anything negative comes through loud and clear. I saw a YouTube video of someone raving about how clear and great it looked while the pole that was next to her head had some major and blatant artifacting as she was talking about it. The ai in the X5 is supposed to make it even better but I have not even seen that artifacting in my X4 videos which is mind blowing to me. Being that obvious there is no way she saw it and no way she would have not seen it further proving they are told not to say anything negative. Perhaps that was left in there intentionally so people could witness it for themselves without her having to say it. The quality speaks for itself people. This camera is great for phone consumption but stick to any other camera at this point if you want anything to look remotely professional. 3 out of 5 for being a good point and shoot camera that you don't have to worry too much about framing for. The X4 is what I'll be sticking with and not upgrading to anything ever insta 360 going forward.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Best 360 Action Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like you'd want it to. There's really no better 360 camera solution for action sports. Insta360 has the best editing experience, which makes it incredibly easy to use even for the most novice of editors. Video quality is as expected from a 360 camera, maybe a bit better. There's no reason to consider any other 360 camera than the Insta360 x4.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this so good for my bike videos such a good picture on all the videos very clear 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an upcomming vacation and while getting familiar with all its features and ability to capture 360 deg. I now cant stop using it to capture everything. It has surpassed my expectations of what it can do, flawlessly capture any view without needing to worry about where the camera is pointing. Instantly capture reactions while also caturing what is being reacted to. Highly recomment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working really good. .,?!’zxvbnnmmmmmmmmmmmmm

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I got it for my motorcycle and I can take great videos, also you can edit the video manually or with the help of AI, directly to your cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for video content!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for grabbing content for DJ gigs and other vlog style stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DGI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is amazing! perfect for vloggers or just capturing the little moments in life. so durable and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I really recomend this item Quality. Fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insta360 x5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera for my motorcycle. I use it everyday and i can't find anything i would want different on it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good stuff, I was buy for my brother. He is using motorcycles. Now he just record every drive and making videos for youtube. Video quality is very good. You need to buy a good sd card by the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Easy to use and the app makes it easy to edit. I prefer this over the GoPro. Nothing like 360° of footage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best 360 camera you can get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it, best 360 camera out there, 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awsome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awsome camera!!! Its capabilities are second to none and the experience is second to none. Love this camera so much i will ultimately buy a second one for what im doing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insta 360 the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera in the world it’s the perfect way to be safe on the road

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Insta 360

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the top clear battery don’t die out easy actually lasts

    I would recommend this to a friend