Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$339.99
Save $85
The comparable value is $424.99
Deal ends in 18:25:36

Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are delighted by the X4 8K 360 Degree Action Camera's outstanding video quality, ease of use, and overall performance. Many users also appreciate the battery life, insane 8K resolution, and smooth stabilization. The main drawbacks mentioned are related to heat dissipation and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 652 reviews
  • Rated 5 out of 5 stars

    Amazing 360 Videos

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 360 camera produces amazing videos. We used it on a vacation to 6 National Parks and the footage was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360 x4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use it daily great pictures and video holds up to everything i put it through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good stuff, I was buy for my brother. He is using motorcycles. Now he just record every drive and making videos for youtube. Video quality is very good. You need to buy a good sd card by the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras out there and all the things she can do is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I got it for my motorcycle and I can take great videos, also you can edit the video manually or with the help of AI, directly to your cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 360 camera, the quality is awesome. Lens guards reflects sometimes in photos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch out for the delete button

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the way, you should know that 8K on a 360 degree camera does not mean the lenses are actually capable of capturing 8K video. That being said, this is a pretty decent camera with decent software ease-of-use. Unfortunately ease-of-use is TOO much on a particular DELETE button in the app that allows you to easily and permanently delete a clip from the camera if your hand slips on the bottom right corner of the screen. Terrible UI and they should've fixed it years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awsome camera!!! Its capabilities are second to none and the experience is second to none. Love this camera so much i will ultimately buy a second one for what im doing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality images. Use this for work and it is perfect for what i need it for.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Insta 360

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Top of the top clear battery don’t die out easy actually lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta360 Camera 8K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 360 Cam on the market by far! I can watch all the adventures!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs QC in every aspect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to record in 360, its game changing. Just need to with about that the camera is there. The problem is what the quality of camera and software you have. The image quality of this thing is comparable to a phone from 2012 where anything remotely dark is noisy to where any professional would call it unusable. The quality of the product is lackluster at best. When I opened mine, the plastic plate that was supposed to be taped together as lose in one corner. I bought mine new in package. Didn't think it would affect anything as the sound was great so kept using it. To my surprise it just fell off one day. The thing didn't have anything sticky left to it. The water proof claims of this camera I can no longer trust as a result. This is only going to give you professional quality in extremely bright areas. The editing software is garbage and what's worse is you are basically trapped to using this editing software. You can export normal videos no problem but if you are trying to get a 360 video for YouTube for example, you can't make it if you are doing any kind of edit from the project. Nope you have to export it from the file directly and telling the program to export in 360 that way. That makes it to where you are locked to whatever you shoot be it color noise and everything. If you do get to edit those, I haven't found a method to it and for anyone who isn't an expert in using the insta 360 studio, that's a huge problem. Beginners need the basics at the very least and this problem has existed since 2021 so it is clear to me the company doesn't intend to making editing things on their desktop clients any easier. That said I would think that would make sense as the only place their footage looks good is on a phone screen so phone editing the videos is the only focus they have made from what I've seen. Not worth it and seeing all the problems the X5 has, I don't think they care to make any real improvements. I ended that last paragraph with the quality problems because their history of making reviewers not say anything negative comes through loud and clear. I saw a YouTube video of someone raving about how clear and great it looked while the pole that was next to her head had some major and blatant artifacting as she was talking about it. The ai in the X5 is supposed to make it even better but I have not even seen that artifacting in my X4 videos which is mind blowing to me. Being that obvious there is no way she saw it and no way she would have not seen it further proving they are told not to say anything negative. Perhaps that was left in there intentionally so people could witness it for themselves without her having to say it. The quality speaks for itself people. This camera is great for phone consumption but stick to any other camera at this point if you want anything to look remotely professional. 3 out of 5 for being a good point and shoot camera that you don't have to worry too much about framing for. The X4 is what I'll be sticking with and not upgrading to anything ever insta 360 going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mind blowingly amazing camera for recording my vlogs. It’s compatible with so much, has tons of accessories available and the video quality is outstanding. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my insta 360 x4 . And to be honest the purchase thru BestBuy made it that much easier and better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. It does get hot super fast and the battery drains very quickly. I would recommend getting a couple batteries in addition to this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST 360 CAMERA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion about this device, it’s the best 360 camera like WOW. it’s my first time ever buying one and man i wasn’t disappointed about it, i’m so happy i bought this amazing device and can’t wait to use it more for videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DGI

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is amazing! perfect for vloggers or just capturing the little moments in life. so durable and perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Easy to use and the app makes it easy to edit. I prefer this over the GoPro. Nothing like 360° of footage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this so good for my bike videos such a good picture on all the videos very clear 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta360 X4 captures the world around you!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much improved upgrade from the X3. The video quality is amazing. 8K! Never miss a shot with the 360 lenses. The Desktop app and phone app have some great features for reframing and editing footage. The Insta360 X4 is a great addition to my other action cameras.

    I would recommend this to a friend