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Customer Ratings & Reviews

$424.99

Customer reviews

Rating 4.7 out of 5 stars with 625 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the X4 8K 360 Degree Action Camera's outstanding video quality, ease of use, and overall performance. Many users also appreciate the battery life, insane 8K resolution, and smooth stabilization. The main drawbacks mentioned are related to heat dissipation and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 625 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend 100% easy to use, capturesevery single moment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use……………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best 360 Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice hands down. Image quality, features…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a versatile camara and the 360 got me spinning so cool

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good Camea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera dod 4k videos. I really enjoyed this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360 x4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent camera, Practical, compacts and easy to take anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    BEST 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST 360 CAMERA, AMAZING IMAGES AND LOOKS GREAT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, it can help me more creative the footage.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    Way Better Than X3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love The X4! The Resolution Is Way Better Than X3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this but got returned for the upgraded insta 360 x5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good video quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable camera but complicated to use to give you good video quality. The 360 works but once you transfer the data to a laptop to edit it does lose a lot of quality. Have great accessories but the quality of video is what I was not comfortable with. For traveling is heavy and you need to bring a bunch of accessories with you. During my trip to Europe barely used it 2 or 3 times my phone had better video audio photos quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insta360 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and purchasing from Best Buy was the best decision after looking at all the other options for purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera Great; Post-processing is more Involved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this camera for a bike ride, the was easy to use and videos and pictures are great. However, the app is ok but post-processing to get the great videos is a lot more work than I thought it would be and was a little bit frustrating if you aren't sure how to use the app, or haven't done video editing much.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Upgrade action camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 360 action camera. Definitely an upgrade over my GoPro 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought few month ago. Always I’m using insta 360 devices. I already have insta 360 one r, and insta 360 Flow. All products of this company amazing. Very satisfying. Absolutely recommended. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice action camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, just get a good mount for motorcycles. Almost lost this thing once. Has potential to make you some money too. App and pc software dont offer same features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iOS and need network or internet? It's not for you

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I didn't know before purchase is that the camera requires iPhone, iPad, etc., to join a Bluetooth network with the camera. In order to learn this, I had to do research and finally found a few posts about it. Then, it took about 15 back and forth posts over 24 days with support at Insta before I finally got someone to confirm that this is the way it's supposed to work. In the case of iOS this means that your phone, or iPad can no longer connect with a Wi-Fi network because iOS can only connect with one network at a time, though I'm given the impression that android can. No big deal ... right? Well - it can be when you have a large file you've spent time editing and then find that you have run out of the limited storage space many of us may have on our phones or tablets. Thinking of uploading to the cloud... or just sharing on social media? Remember, no Wi-Fi available. Even if you're fortunate enough to have a strong data signal from your carrier, AND an unlimited data plan - it's a big file. Also, when there are firmware updates you are prompted to download and update them when connecting to the camera so again the need for Wi-Fi or a strong forgiving data plan from your carrier comes into play. It should be noted that you CAN connect with a cable. I have not tried connecting iOS and the camera with a cable but my experience is that when editing both devices are depleting battery at a pretty good clip so I like to have power cables engaged. Connecting the camera to a desktop with a cable is what I've done but then I have to use the 360 Studio for editing. There are lots more options in 360 Studio but also there are some in the iOS editors that are not in Studio - it's another piece of software to learn... but at least you do have access to network assets like external storage, terabyte drives and even cloud. And wired to desktop is how I end up downloading and updating firmware but need to be careful about battery level during the process. I wonder, why couldn't they design the product with an option to connect to existing Wi-Fi (for ease of use when available) OR the way it connects today so that it can be used this way when no Wi-Fi is available?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely in live. Take this camera on all my trips. Much more fun that a go pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. Love the way it captures the whole scene

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome camera. The only issue that I have is sometimes it won’t stop recording.

    I would recommend this to a friend