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Customer Ratings & Reviews

$424.99

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the X4 8K 360 Degree Action Camera's outstanding video quality, ease of use, and overall performance. Many users also appreciate the battery life, insane 8K resolution, and smooth stabilization. The main drawbacks mentioned are related to heat dissipation and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 623 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing camera and amazing app…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the editing was easier my biggest problem is finding storage on my iPhone or MacBook Pro to export the videos to once edited. Using the camera is a snap and takes some amazing pictures and videos! The picture quality is superb. It would help to have a background in digital photography or have someone with that background help with the editing. The software makes this camera do stuff no other camera can do. I ride a Segway Ninebot S Plus and I’ve got some really fun videos riding it. The camera is super easy, the editing software requires a little more effort but the end result is pretty amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The creative possibilities are almost limitless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X4 is an awesome product. I love that you do not have to worry about framing as you record. There are a ton of options available for creativity and the possibilities are endless. The only complaint I have is the app that pairs with the camera updates frequently and the UI seems to change so much it becomes confusing. Otherwise I would highly this camera to anyone looking for unique and creative content. So many possibilities!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Insta360 X4: Capture Every Angle, Every Moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Insta360 X4 for a few weeks now, and I’m really impressed. The 8K video looks sharp, and the battery life is solid too. Overall, it’s a great choice for anyone into content creation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Never miss a moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my first one online and it worked for a day until I did a firmware update then it no longer worked. No fault of Best Buy I returned to the store and they gladly exchanged it for another. This camera takes amazing photos and video. With the 360 there is no chance of missing a shot. No need to make sure it’s pointing the right direction either. Battery life is much more than you get from a GoPro. The editing software makes for fast turnaround on your videos. Looking forward to many more moments captured with this camera!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best camera that I used ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I use my motorcycle all the time and I use my bicycle when I go to the beach too. I use it for everything. It’s amazing. I think it could be better at night because at night is not so perfect though super camera and the feature 360 it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    THE BEST CAMERA

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If not the x5, get the x4! It shoots perfectly and the best quality for low environments and bright environments! I recommend this camera for people who want to start with insta 360

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing images!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our 19 yr old grandson, who lives in Germany, and only see twice a year. He promises to capture his adventures to share with us with his new camera. So far a ski trip in Austria, and the photos are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 360 degree camera. It is awesome! I mostly use it when cycling (just to make sure if anything happens, I have a video of it). It is also very useful in family events like my child's birthday. The camera just sits there and films everything (thanks to the long listing battery, which was the main reason I bought this camera).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Camera 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 360 video camera but it is not so nice if it is dark. I need to get used to handling it without seeing the screen of what I am taking and if I use my phone, its too much to handle two things at the same time. Or maybe I need more time to learn how to use it efficiently. Anyway, it is a good product and it is used to capture big scope of an area.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Very cool, but had some flaws

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great for video; it shoots clear and highly stable videos in 360, but it lacks that same quality if you use it as a single lens camera. Obviously, it’s meant for 360 footage, but for those single lens shots that come about, the quality is slightly diminished while using one lens. Also, the camera gets very hot if it’s stationary. If you aren’t moving it around and getting good air flow, the camera heats up fast (like most action cameras). The advertised 72 megapixel images are super noisy in lower light situations, and even during the day, details in the images are very pixelated when you zoom in. I was disappointed with the photo image quality overall. But, it is a very cool camera and takes excellent 360 video footage, so if that’s what you’re looking for, then this camera will be a solid choice. I’d check out the new X5 though for better all-around image quality and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    x5 Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. quality is at peak, very satisfied. easy to use and very compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Content fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool content, very easy to use . Super clear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first a little confusing but after a while it’s easy to use.As far as 360 camera this is the one best for our door and budget friendly. Good quality.just wish the battery last longer, bother then that good smooth camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insta360 X4 is a versatile 360° camera that delivers stunning 8K video and impressive AI-powered features. Its user-friendly app and innovative shooting modes make it a top choice for content creators seeking immersive experiences. While it's a premium device, the X4's exceptional image quality and creative potential justify the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a ton of features, extremely durable. High quality video with great stabilization, i used it on a car mount.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    360 camera with much use!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think i would of used this as much, man i was wrong. I use it for Djn, setting up equipment with the time lapse mode, record 4k videos on the go for every special moment that presents itself. Highly recommend this unit. The app conversion is so great and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Magic Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insta360 X4 Camera is a true gem for capturing life's adventures! Its stunning 360° shots and ultra-smooth stabilization ensure every moment looks professional. Easy to use with impressive battery life, it's perfect for travel and everyday memories. Level up your photography game with the Insta360 X4!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly so happy with this camera I’ve been able to shoot TikTok’s and just use it as a camera for protection in case of an accident it’s been a huge help in my day to day life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, Easy to use and records in great qulity. very little setup time to get the shot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using this camera. It has been a great investment for my non existent photography career.

    I would recommend this to a friend