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Customer Ratings & Reviews

Customer reviews

Rating 2.6 out of 5 stars with 8 reviews

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38%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 2 out of 5 stars

    Scheduling sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the house 4 times to try to get the refrigerator installed the right way. It was a built in and they kept sending untrained personnel to install it. Bad scheduling from their dispatch department. The store was helpful. Unfortunately it was not up to them. They should look into hiring a better dispatch for installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service and lousy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy paid an incompetent company to install these handles on my $2,000 panels on my new fridge and freezer. When they ruined them, Best Buy washed their hands of it and made me have to deal with the companies insurance. The company is last mile logistics

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Handle not installed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charged me for it in the store but the installer said they don’t do that when he came out. I had to pay someone to come out and do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installtion for refrigerator is NOT completed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trims are not installed at the installation service. The installation team needs to come back and finish the trim installation as soon as possible .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad scratched my wood floors when installed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were from a third party and did not know what they were doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Cafe Bronze Door Handles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the bronze handles for my GE Cafe Refrigerator. Something so simple, yet makes it look like a custom appliance. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed handles perfectly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles were installed perfectly but initially they ordered the wrong handles. But finally the correct handles came and were installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quilty sevice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installationer personnel are professional and friendly

    I would recommend this to a friend